Assistant Center Director

Assistant Center Director

Code Ninjas is the nation's fastest-growing kids coding franchise, where children ages 5–18 learn to code by building video games they love in a fun, non-intimidating environment. Our promise is simple: Kids have fun, parents see results. We are more than a coding center—we are a community hub for STEM learning, creativity, and innovation, helping kids build confidence and future-ready skills.

The Assistant Center Director is a key operational leader who supports the Center Director in running a high-performing dojo. This role blends front-line execution, team leadership, sales support, and customer experience excellence. The Assistant Center Director helps ensure the dojo runs smoothly day-to-day while developing the skills needed to grow into a future Center Director.

Key Responsibilities

• Support and help oversee daily dojo operations
• Step into leadership as needed in the absence of the Center Director
• Ensure a clean, organized, safe, and high-energy environment
• Maintain awareness of floor activity and student experience at all times
• Adapt quickly to real-time needs and support smooth operations

• Follow up on leads, schedule tours, and support enrollment conversions
• Deliver engaging and informative tours for prospective families
• Build strong relationships with parents and ensure a high level of communication
• Help parents understand their child's progress and experience
• Contribute to retention through exceptional service and engagement

• Support scheduling and daily coordination of Senseis
• Assist in training, coaching, and mentoring team members
• Lead by example on the floor through energy, engagement, and professionalism
• Help ensure proper staffing levels and team readiness

• Engage directly with students to ensure a fun and productive learning experience
• Support curriculum delivery and help troubleshoot student challenges
• Reinforce a culture of encouragement, creativity, and problem-solving

• Support the Center Director in local community engagement efforts
• Participate in school outreach and partnerships
• Community events, demos, and promotions
• In-center events and parent engagement activities
• Help ensure the dojo is a welcoming and visible part of the local community

• Assist with tracking key metrics and reporting
• Provide updates to Center Director on operations, team performance, and customer experience
• Help identify opportunities for improvement and growth

Qualifications

• Experience working with children (ages 5+) and passion for youth development
• Strong communication, organization, and interpersonal skills
• Ability to multitask and thrive in a fast-paced environment
• Basic understanding of sales, customer service, or operations
• Flexible schedule including evenings and weekends
• Strong problem-solving and critical thinking skills
• Positive attitude and team-first mindset

• Experience in education, camps, retail, or service-based environments
• Sales, marketing, or customer engagement experience
• Interest in technology, gaming, or STEM education
• Familiarity with programming (JavaScript, Python, C#, etc.) is a plus (training provided)
• Associate's degree or equivalent work experience

The Assistant Center Director is essential to delivering a consistent, high-quality dojo experience while supporting growth, team development, and parent satisfaction. This role is also a critical leadership pipeline position, preparing future Center Directors to lead their own high-performing dojos and strengthen Code Ninjas' impact in the community.

Career Path: Code Sensei → Lead Sensei → Assistant Director → Center Director → Regional Director Compensation: $17.50 - $20.00 per hour