Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member for an agency, where I developed a passion for helping customers and building long-term relationships.

I graduated from Slippery Rock University with a degree in Sports Management and Business Administration. I’m also the proud father of two boys, and much of my time outside of work is spent supporting youth athletics and community activities. I stay actively involved in the community through the local high school football booster program and as a youth baseball coach. Supporting local families and helping young people succeed is something I care deeply about.

Our agency offers PTO, paid holidays, licensing paid up front, a Simple IRA, and flexibility that grows with tenure and performance. We believe in rewarding commitment and creating an environment where people can build long-term careers.

One of the things I’m most proud of is our team culture. My current team members have been with me for 11 and 9 years, which speaks to the supportive and positive environment we’ve built. We’re a young, energetic office that genuinely cares about our customers.

I’m looking for someone who is outgoing, energetic, and brings enthusiasm to the team.

ROLE DESCRIPTION:
Jeff Berthney - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.