Food Service Assistant

Job ResponsibilitiesCareers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing EquityThe role supports regional staff with benefit issuance issues, contributes to system enhancements, ensurance compliance with food guidelines, and contributes to nutrition training. The position requires strong knowledge of nutrition services platform, including South Carolina Women, Infants, and Children (SCWIC), Electronic Payment Processing and Information Control (EPPIC) and Women, Infants, and Children (WIC) mobile app.* Serve as the Nutrition Service Unit technical support with extensive knowledge and skills in SCWIC, EPPIC, WIC mobile app, and food packages. -Assist regional staff with benefit issuance problems and/or Electronic Benefits Transfer (EBT) errors and/or footprint tickets that specifically deals with SCWIC, WIC mobile app, and food package. -Test system enhancements that involve Nutrition Service Unit (NSU) (food package, breastfeeding, nutrition education, and mobile app updates) to ensure accuracy and functionality. Collaborate with internal and external teams to identify and report system issues and recommend improvements. Attends weekly SCWIC Production Support calls. -Review and evaluate food submissions to determine compliance with the WIC program guidelines and eligibility requirements and assist the State Food Package Coordinator by assisting with food package management, updates, and policy alignment.* Serves as a subject matter expert for the SCWIC and is the overall backup for the nutrition module for clinical staff, assisting staff with functional updates and system navigation. a.) Develop tools to support data integrity and train local agency staff of Management Information System (MIS) data and deliver training to staff on nutrition and/or system changes, updates, and new functionalities as needed. Must be a member of the Material Review Committee. * Analyze redemption data and report findings. Develop participant and staff resources to improve redemption as needed. * Survey participants annually on the acceptance of authorized foods and satisfaction with the WIC program services. * Performs other related duties and special projects as assigned, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.Minimum and Additional RequirementsState Minimum Requirements: A bachelor's degree in nutrition, dietetics, public health, family and consumer sciences, health education or related degree with emphasis on nutrition. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.Preferred QualificationsExperience with SCWIC, knowledge of food package regulations and nutritional guidelines, experience working with SCWIC mobile applications and digital education tools. Has experience as a Nutritionist in the WIC program.Additional CommentsEEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.DRIVING RECORD : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes:15 days Annual (Vacation) Leave per year15 days Sick Leave per year13 Paid HolidaysPaid Parental LeaveHealth, dental, vision, long-term disability, and life insurance for employees, spouse, and children.S.C. Deferred Compensation Program available (S.C. Deferred Compensation)Retirement benefit choices *State Retirement Plan (SCRS)State Optional Retirement Program (State ORP)*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.BenefitsBenefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.