QUALITY ASSURANCE TECHNICIAN

Ensure that performance on products conforms to established company quality standards as well as remain in compliance with industry regulations. Perform manual tests, create quality documentation, support in the creation of SOP's, and inspect and document results of new products in development. Responsible for updating and maintaining inspection plans, functional requirements, compliance reports, new product development reports, etc. Support any R&D efforts in the inspection, verification and documentation of new products.

Duties and Responsibilities

• Support R&D and Quality activities throughout the product development and production lifecycle, from initial sample evaluation through product approval and ongoing production.
• Develop, review, and improve product testing methods, inspection procedures, work instructions, quality documentation, and SOPs.
• Perform and document visual, dimensional, functional, and performance testing of new products, development samples, and production products against approved drawings, specifications, functional requirements, and quality standards.
• Evaluate development and supplier samples to identify design, functional, dimensional, manufacturing, and quality concerns and provide documented technical feedback to R&D, Quality, Sourcing, and suppliers.
• Support product verification and validation activities, including sample preparation, test planning, sample tracking, testing, data collection, and documentation of results.
• Analyze inspection and test results to identify product performance concerns, quality trends, and opportunities for product or process improvement.
• Investigate product and quality issues and support root-cause analysis, corrective actions, verification testing, and follow-up activities.
• Communicate technical and quality findings to suppliers using clear documentation, photographs, measurements, drawings, specifications, and test data.
• Support supplier technical investigations and product improvements related to design requirements, manufacturing capability, product performance, specifications, and identified defects.
• Prepare technical reports, product evaluations, and presentations comparing development samples, existing Tweezerman products, competitive products, and proposed product improvements.
• Read and interpret engineering drawings, product specifications, tolerances, and technical requirements and use appropriate measuring and inspection equipment, including calipers, gauges, and other testing tools.
• Maintain product specifications, inspection plans, functional requirements, test methods, test reports, inspection records, and other Quality and R&D technical documentation.
• Verify that measuring devices, gauges, and testing equipment are properly calibrated, maintained, and suitable for their intended use.
• Maintain and report applicable Quality and R&D KPIs, inspection results, testing data, and document-control records.
• Recommend improvements to product design, testing methods, inspection processes, product quality, manufacturability, and production efficiency based on testing and technical findings.
• Support new product introduction and production readiness activities to ensure approved product specifications, functional requirements, and quality standards are properly implemented and maintained.
• Provide technical support to the Quality Manager and Head of R&D for product development projects, supplier activities, testing requirements, quality initiatives, presentations, and implementation of new products and processes.
• Collaborate cross-functionally with R&D, Quality, Product Development, Sourcing, Operations, and suppliers to resolve technical issues and support successful product development and production.

Qualifications

• A minimum of 2 years' experience in a similar role.
• Experience with writing and enforcing standard operating procedures (SOPs)
• High School diploma or equivalent.
• Ability to communicate English with associates, Spanish is a plus but not required.
• Must be able to work in a team environment and be motivated to come up with efficiency and improvement ideas.
• Ability to problem solve and create potential solutions.
• Ability to compile data, maintain trackers, and prepare routine reports and presentations.
• Ability to maintain accurate records and manage multiple deadlines and follow-up items.
• Familiarity with ERP systems, document-control systems, or quality databases preferred.
• Ability to use Computer/Excel/Microsoft Word/Email/Power Point.
• Strong attention to detail and safety.
• Strong analytical and mathematics skills
• Ability to communicate to all levels of management both written and verbally.
• Ability to follow clear instructions and ask questions as needed.

Physical Requirements

• This position requires finger and wrist dexterity with repetitive motion. Additionally, this position must be required to sit for prolonged periods of time as well as walk, bend, and lift throughout the building.
• Must be able to lift up 40lbs.

What do we offer?

Tweezerman does more than provide quality beauty tools; it is a place that prides itself on being innovative and our colleagues work in a collaborative environment. We want our employees to feel that they are working to their fullest potential. We offer amazing benefits including but not limited to medical, dental, vision, 401(k) with employer match, and a competitive PTO plan. Rated among Long Islands top employers in three years and counting, take a peek at what we have to offer by visiting

Tweezerman International, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment with Tweezerman without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.