Host/Hostess

Job Description

Job Description

Tailored Smoke ATL is an upscale cigar lounge and social destination designed to bring together premium cigars, elevated dining, and exceptional hospitality in a sophisticated atmosphere.

Job Summary
The Host is the first and last impression of Tailored Smoke ATL.
We are looking for someone polished, welcoming, organized, and confident who can set
the tone for the entire guest experience from the moment someone walks through the
door.

This position is much more than seating guests.

Tailored Smoke ATL is located at 4790 Peachtree Industrial Boulevard, Suite 204, Norcross, GA 30071 (Berkeley Lake area).
Please verify the work location before submitting your application and confirm that you have reliable transportation and can consistently commute to this location for your scheduled shifts.

Responsibilities

· Deliver exceptional, personalized service with warmth, courtesy, and professionalism
· Welcome every guest with a genuine, inviting presence and create a memorable first impression
· Manage reservations, seating flow, wait times, and guest requests with confidence and attention to detail
· Escort guests to their tables or designated areas and ensure they are comfortable upon arrival
· Recognize returning guests, VIP members, and special occasions whenever possible
· Maintain a strong knowledge of the lounge, events, amenities, and guest offerings
· Learn our cigar offerings and humidor inventory and become comfortable discussing cigars with guests
· Be open to continuous cigar education and learning the characteristics, profiles, and selections we carry
· Maintain a polished, organized, and welcoming host stand and entrance
· Assist with guest needs throughout their visit—not simply at arrival or departure
· Handle busy periods calmly while maintaining the same level of courtesy, attentiveness, and service excellence

What We are Look For

 
· Warm, welcoming, courteous, and genuinely passionate about hospitality
· Polished, confident, professional, and an exceptional communicator
· Organized, attentive to detail, and able to multitask in a fast-paced environment
· Eager to learn our systems, service standards, premium cigars, and humidor offerings
· Comfortable engaging with first-time guests, regulars, and VIP members
· Committed to providing superior service from the moment guests arrive until they leave
Please apply to join the Tailored Smoke ATL Team!