Hybrid Medical Assistant & Aesthetician

Job Description

Job Description

Alamo Heights Dermatology is seeking an energetic, reliable, and patient-focused Hybrid Medical Assistant / Medical Aesthetician to join our growing practice. This position offers the opportunity to work in both medical dermatology and aesthetics, providing excellent patient care while educating patients on skincare and aesthetic services.

The primary location is Bulverde, Texas, with training at both our Bulverde and Sunset locations in San Antonio. We are looking for someone who is self-sufficient, personable, passionate about dermatology and aesthetics, and motivated to build and grow an aesthetic clientele.

Responsibilities Role & Responsibilities

Medical Assistant Responsibilities

• Welcome patients in a professional, friendly, and compassionate manner throughout their visit.
• Prepare examination and treatment rooms by cleaning, disinfecting, and stocking supplies.
• Assist physicians and PA-Cs with patient examinations, procedures, and in-office surgeries.
• Scribe and accurately document patient information in the EMR.
• Take and upload patient photographs as needed.
• Obtain appropriate consents for treatments and procedures.
• Prepare sterile and clean fields for procedures.
• Fill cryotherapy cans with liquid nitrogen.
• Remove sutures as directed by the provider.
• Administer oral and/or injectable medications as permitted by training, licensure, and provider direction.
• Complete biologic medication forms and assist with prior authorizations.
• Provide post-procedure and post-treatment instructions.
• Communicate pathology and laboratory results to patients as directed by the provider.
• Call/send authorized e-prescriptions.
• Answer and return patient calls and accurately document communications in the EMR.
• Schedule, cancel, and confirm patient appointments.
• Clean, wrap, and autoclave surgical instruments.
• Maintain autoclave and ultrasonic equipment.
• Maintain pathology/laboratory tracking logs.
• Monitor and maintain medical supplies and sample inventory.
• Ensure electronic devices are charged and ready for the next day.
• Perform other duties as assigned by providers or management.

Aesthetician Responsibilities
Perform aesthetic services within the scope of your license and training, including:

• Laser treatments
• Microneedling
• Chemical peels
• Facials
• Dermaplaning
• DiamondGlow
• Skincare consultations
• Other aesthetic services offered by the practice
• Conduct thorough skincare consultations and develop individualized treatment recommendations.
• Educate patients on aesthetic procedures, skincare regimens, and professional skincare products.
• Recommend appropriate treatments and products based on patient goals and provider recommendations.
• Establish strong relationships with patients and provide an exceptional overall experience.
• Take before-and-after photographs as needed and upload them to the patient's chart.
• Obtain required consents prior to treatments.
• Maintain accurate electronic documentation for every treatment session.
• Provide appropriate post-treatment instructions and education.
• Maintain clean, organized, and properly stocked treatment rooms.
• Clean and disinfect aesthetic equipment after each use, in accordance with practice protocols.
• Monitor aesthetic product and supply inventory, and assist with ordering.
• Help educate patients about the practice's aesthetic services and skincare offerings.
• Build and maintain an aesthetic clientele through exceptional patient care, education, communication, and follow-up.
• Participate in the continued growth and development of the aesthetic department.
• Answer and return patient calls and document communications appropriately.
• Schedule, confirm, and reschedule aesthetic appointments.
• Perform additional duties as assigned by the physician, PA-C, practice manager, assistant manager, or other designated leadership.

What We're Looking For
We are looking for someone who is more than just technically qualified.
The right candidate is dependable, proactive, personable, and motivated to grow with our practice.

The ideal candidate will:

• Be reliable and consistently punctual.
• Be self-sufficient and able to work independently once trained.
• Demonstrate excellent attention to detail.
• Provide exceptional patient service.
• Be comfortable working in both a clinical and aesthetic environment.
• Have excellent communication and interpersonal skills.
• Be confident in educating patients about skincare and aesthetic services.
• Be motivated to grow an aesthetic clientele.
• Have a positive, team-oriented attitude.
• Be willing to learn new procedures, technologies, and products.
• Be organized and able to prioritize multiple responsibilities.
• Be comfortable in a fast-paced environment.
• Demonstrate professionalism and discretion when working with patients.
• Have a genuine passion for dermatology, skincare, and aesthetics.

Required Skills Qualifications & Education Requirements
Required

• Medical Assistant certification or 1 year of Dermatology Medical Assistant Skill
• Or Certified Dermatology Technician certification
• Current Valid Texas Aesthetician license.
• Ability to perform duties within the scope of applicable Texas laws, licensure, and practice protocols.
• Strong communication and customer service skills.
• Ability to work effectively as part of a medical team.

Preferred

• 1-3+ years of medical assisting and/or medical aesthetics experience.
• Dermatology experience strongly preferred.
• Medical aesthetic experience preferred.
• Experience with cosmetic lasers, microneedling, chemical peels, facials, dermaplaning, and/or DiamondGlow.
• EMR experience.
• Phlebotomy experience.
• Experience obtaining vitals.
• Experience with prior authorizations and biologic medications.
• Experience assisting with dermatologic procedures and surgery.

Preferred Skills

• Excellent customer service
• Strong communication skills
• EMR proficiency
• Organization and time management
• Ability to multitask and prioritize
• Basic math skills
• Typing proficiency
• Strong attention to detail
• Professional and positive demeanor
• Ability to educate patients confidently
• Ability to work independently
• Ability to develop strong patient relationships
• Ability and desire to build an aesthetic clientele

Training
Paid training will be provided to ensure the successful candidate is fully prepared for both the medical and aesthetic aspects of the position.
Training will take place at our Sunset location in San Antonio and our Bulverde location.

Benefits

• Monthly bonus opportunities
• Paid training
• PTO
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Employee discount on products and cosmetic services
• Dermatology Technician Certification Program offered
• Free parking

Operational Hours: Monday - Friday, No Weekends

This is a full-time position with the schedule divided between medical assisting and medical aesthetics based on the needs of the practice.

Physical Requirements

• Ability to stand and walk frequently throughout the workday.
• Ability to stand for extended periods.
• Ability to lift, carry, push, pull, and move objects weighing approximately 10–20 lbs.
• Ability to safely assist with patient support and/or transfer when necessary.
• Ability to perform the physical requirements associated with both clinical and aesthetic services.