Registered Nurse - Patient Safety Manager

Patient Safety Manager

The PSM functions as the lead manager and implementer of patient safety policies and activities developed by the National Center for Patient Safety (NCPS) and is the facility's key person to help build and implement patient safety systems and promote the culture of safety within Veterans Affairs (VA) facilities and for VA patients in all healthcare settings. Direct support is provided to the development, maintenance, and operation of the VHA's patient safety process at the facility level. This includes working with all levels of staff within the facility, including top-level management, Root Cause Analysis (RCA) team members, RCA team leaders, and RCA recorders. Must have the attitude that building the culture of safety is paramount and the foundation upon which safe operations are based. Such a culture takes time to build and requires constant nurturing and reinforcement to maintain. The PSM collaborates with, trains, and directs patient safety activities of personnel within the facility, such as infection control professionals, risk managers and quality managers. Responsible for translating the policies, theories, and strategies into action within the complex interrelationships that exist related to patient safety.

Functions as a clinical expert and executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. Assesses, plans, implements, and evaluates delivery of care based on age specific components. Demonstrates performance and leadership that is broad enough to improve the care for a group of patients. Responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, Veterans Integrated Systems Network (VISN), or Veterans Affairs Central Office (VACO). They demonstrate sound decision-making and judgment and possess excellent interpersonal skills. They are self-directed and influences care outcomes by collaborating with members of the interdisciplinary team and leading innovative process improvement initiatives. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.

Duties include but not limited to:

• Coordinates and implements patient safety policies developed by the National Center for Patient Safety (NCPS) at the facility level.
• Serves as the facility's key patient safety point of contact, helping build and implement patient safety systems for Veteran patients across all healthcare settings.
• Supports the development, maintenance, and operation of the VHA's patient safety process at the facility level.
• Applies foundational patient safety science and enterprise processes to guide program development and improvement.
• Demonstrates leadership and detailed planning in improving patient safety and healthcare program development.
• Organizes priorities and meets deadlines while managing multiple program responsibilities.
• Delivers professional presentations in person, by phone, and electronically to various audiences.
• Works independently and collaborates across all staff levels, including top-level facility management and patient safety analysis teams. Utilizes patient safety survey data and analysis to facilitate and promote a culture of safety.
• Partners with leadership to sustain safety practices, modeling High Reliability Organization (HRO) principles such as facilitating patient safety forums.
• Trains and coordinates patient safety activities among facility personnel, including infection control professionals, risk managers, and quality managers.
• Translates patient safety policies, theories, and strategies into action, and maintains communication between the facility and VISN to share patient safety information and promote organizational learning.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full Time, Monday - Friday 7:00 am - 3:30 pm (extended hours as needed, schedule subject to change based on agency needs.) Telework: Ad-hoc available at supervisors discretion. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized