Insurance Market Conduct Examiner 1

Salary

$59,345.00 - $90,211.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-50400-04092

Department

Insurance Department

Division

IN Prop Csty Mkt Actn Div

Opening Date

05/27/2026

Closing Date

6/9/2026 11:59 PM Eastern

Job Code

04092

Position Number

50568621

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST07

Bureau / Division Code

00094553

Bureau / Division

Insurance Department, Property and Casualty Market Actions Division

Worksite Address

393 Walnut Street

City

Harrisburg, Pennsylvania

Zip Code

17128

Contact Name

Collette Rebuck

Contact Email

View email address on click.appcast.io

THE POSITION

Do you have the skills and experience to work all sections of a market conduct exam from start to finish? Apply for this Insurance Market Conduct Examiner 1 position with the Pennsylvania Insurance Department, Property and Casualty Market Actions Division. Your work will make a direct difference in promoting accountability and confidence in insurance services. Advance your career with a team that values integrity, adaptability, and compassion!

DESCRIPTION OF WORK

As an Insurance Market Conduct Examiner 1, you will review insurance company practices, policies, and documentation to help ensure compliance with Pennsylvania laws and to protect consumers. Your efforts will strengthen trust in an industry that touches nearly every household. Responsibilities in this role include:

• Market Conduct Examinations: Participate in market conduct examinations on-site at insurance companies, in-house at the Insurance Department's office, or teleworking from home
• Record Review: Examine insurance company files and electronic records such as policy forms, claims, complaints, underwriting, marketing, licensing, and more for adherence to legal requirements
• Evaluation and Analysis: Identify violations of law and general concerns by evaluating claims processing procedures, analyzing claim payment data for trends, identifying procedural problems, reviewing company consumer complaint processes, and analyzing sample cases
• Documentation: Secure and retain copies of documentation and evidence to support findings
• Corrective Action: Prepare reports of findings that identify and recommend corrective action necessary for insurance companies to remediate consumer harm and correct non-compliance; attend and testify at administrative hearings as necessary

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Successful completion of the Insurance Market Conduct Examiner Trainee training program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional experience in insurance market conduct examinations, insurance company financial examinations, insurance investigations, insurance financial analysis, insurance underwriting, insurance policy review and analysis, insurance claims administration, or insurance sales, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.