Veterinary Office Manager

Join a Team That Makes a Difference Every Day

At Meadowlawn Animal Services, we believe exceptional veterinary care starts with exceptional people. As a privately owned group of three thriving small animal hospitals, we are committed to providing outstanding medicine, compassionate client service, and a positive workplace culture where our team members can grow and succeed.

We are seeking a full-time Office Manager who is an organized, proactive leader with a passion for people, problem-solving, and operational excellence. This role is ideal for someone who enjoys balancing team leadership, client service, and business operations in a fast-paced veterinary environment.

About Us

Meadowlawn Animal Services is a respected veterinary group dedicated to delivering high-quality medical care and exceptional client experiences. Our hospitals are built on teamwork, accountability, and a shared commitment to the well-being of our patients, clients, and staff.

What You'll Do

As our Office Manager, you will play a key leadership role in ensuring our hospital operates efficiently while fostering a positive and productive team culture.

Leadership & Team Management

• Lead, coach, and support hospital team members
• Assist with recruiting, interviewing, hiring, and onboarding new employees
• Address staff concerns and facilitate conflict resolution
• Promote accountability, engagement, and professional development
• Create and maintain employee schedules

Operations Management

• Oversee daily hospital operations and workflow
• Manage the appointment calendar to optimize efficiency and client access
• Monitor inventory levels and coordinate ordering of supplies
• Complete daily deposits and other administrative duties
• Identify operational challenges and implement effective solutions

Client Service & Communication

• Ensure an exceptional client experience at every touchpoint
• Address client concerns promptly and professionally
• Resolve complaints and service issues with empathy and professionalism
• Support the team in maintaining strong client relationships

Compliance & Administration

• Maintain compliance with applicable regulations, policies, and procedures
• Ensure hospital records and processes meet company standards
• Support continuous improvement initiatives and operational goals

What We're Looking For

Required Qualifications

• Previous management or supervisory experience
• Strong leadership and team-building skills
• Excellent communication and conflict-resolution abilities
• Exceptional organizational and multitasking skills
• Ability to make sound decisions in a fast-paced environment
• Strong customer service background
• Proficiency with computer systems and scheduling software

Preferred Qualifications

• Veterinary, medical, or healthcare management experience
• Experience with inventory management and financial reconciliation
• Human resources or employee relations experience

What We Offer

• Competitive salary based on experience
• 4-day work week
• Paid Time Off beginning after 6 months of employment
• IRA with 3% employer match
• Dental and Vision insurance
• Pet care discounts
• Supportive leadership team
• Opportunity to make a meaningful impact on both patients and people
• A collaborative workplace culture focused on growth and excellence

Who You Are

• A natural leader who enjoys helping others succeed
• A problem-solver who remains calm under pressure
• Organized, detail-oriented, and dependable
• Passionate about delivering outstanding client service
• Able to balance people management with operational responsibilities
• Looking for a long-term career with a growing veterinary organization

If you're ready to lead a dedicated team and help shape the future of our hospitals, we'd love to hear from you. Apply today and become part of the Meadowlawn Animal Services family!