Member Services Representative
$18.56 - $27.88 per hourSECU Credit Union
You're the best at what you do. So are we. Imagine what we can achieve together! We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking financial centers as a Member Service Representative. What You'll Do. The Member Services Representative (MSR) is the "face" and "personal connection" to our members in our Financial Centers. With a focus of making things easy, enjoyable and effective, the MSR brings a dynamic personality to ensure the delivery of exceptional member service through high levels of engaging communication, accuracy and efficiency while educating members on SECU products and services and making appropriate referrals. The MSR is the primary lobby leader/concierge in the Financial Center, actively coordinating the lobby traffic to include managing the appointment schedule and setting realistic wait-time expectations for walk-up members. MSRs also assist members through the Curbside channel, using this as an opportunity to promote SECU's alternative channels of delivery and modeling self-service behaviors. They also ensure effective referral-based conversations occur that will benefit the member and the overall performance of the Financial Center. An MSR possesses a knowledge of and understanding of SECU (e.g. critical measures, strategy), home financial center/surrounding market footprint and the financial services industry in addition to an awareness of SECU Brand and the impact on our envisioned future. This individual also must have a thorough knowledge of SECU's products and services and the ability to take accountability for his/her behaviors and results while being a highly effective advisor to the member and team player within the financial center. What We're Looking For .
To learn more about what it is like to work at SECU please visit our career portal - secumd.org/careers If you're interested in a challenging and rewarding career then SECU is for you! We can't wait to get to know you! SECU is an Equal Opportunity Employer
- College Degree Preferred
- Experience Proven performance in relationship building, goal attainment in retail banking sector preferred
- Communication, organization, teamwork, punctuality, critical thinking, social skills, creativity, interpersonal communication, adaptability, friendly personality
- Hourly Rate: Min. $18.56 - Max. $27.88
- Quarterly incentives based on productivity goals
- Annual corporate-wide incentives
- Medical, vision, dental benefits
- 401k plan with company matching
- Generous sick, vacation and personal leave
- And more...2025 SECU Benefit Guide
To learn more about what it is like to work at SECU please visit our career portal - secumd.org/careers If you're interested in a challenging and rewarding career then SECU is for you! We can't wait to get to know you! SECU is an Equal Opportunity Employer
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Member Services Representative in College Park, MD vacancy
- ...Benefits: Company Membership Employee discounts Opportunity for advancement Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness...SuggestedPart timeLocal areaShift workWeekend work
Planet Fitness
Laurel, MD2 days ago $15.5 per hour
...Benefits: Company Membership Employee discounts Opportunity for advancement Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness...SuggestedHourly payPart timeLocal areaShift workWeekend workPlanet Fitness
Laurel, MD3 days ago- ...Member Services Representative As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a...SuggestedShift work
Planet Fitness
Washington DC4 days ago - Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit...SuggestedFull timeInternship
$40k - $60k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Tom Troyano - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...SuggestedFor contractorsWork at officeImmediate startTom Troyano - State Farm Agent
Washington DC1 day ago$40k - $52k
...State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer... ...market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus...Hourly payFor contractorsWork at officeFlexible hoursAllister Primo - State Farm Agent
Washington DC2 days ago$40k - $60k
...I spent six years working as a Claims Representative, which gave me valuable insight into helping... ...and proud mother of two daughters. Service and commitment are values that strongly... ...events. We believe in helping our team members grow both personally and professionally...For contractorsWork at officeLocal areaFlexible hoursJennifer Smigal
Laurel, MD5 days ago- ...confident working at any station grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and its up to each of our team members to create the friendly atmosphere that our customers expect and enjoy.?So,?whether you have experience as a...Full timePart timeLocal areaShift work
Chipotle
Hyattsville, MD2 days ago - About the Role As a Sonic Drive-In Team Member, you'll be a vital part of our team, providing exceptional customer service and ensuring that our guests receive delicious food and drinks. You'll work in a fast-paced environment, handling various tasks from taking orders...Flexible hours
Sonic
College Park, MD1 day ago $17.5 per hour
...Wonder, we make world-class food accessible to everyone. As a Team Member, you’ll help bring menus from Michelin-starred and celebrity... ...expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any...Full timePart timeLocal areaShift workNight shiftWeekend workAfternoon shiftEarly shiftWonder
College Park, MD3 days ago$20 - $21.5 per hour
...Summary/Company : Sparks Group, partnering with an established financial institution in Washington, DC, is seeking a Member Services Representative II/Teller for a potential contract to hire opportunity. You will be responsible for a broad range of member service...Hourly payContract workSparks Group
Washington DC5 days ago- ...Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Dougherty - State Farm Agent, you will generate the kind of exceptional customer experiences that...Flexible hours
- About The Role At Wonder, we make world-class food accessible to everyone. As a team member, you'll help bring menus from Michelin-starred and celebrity chefs to life while creating an inviting, positive experience for every guest. Whether you're lookingNight shiftAfternoon shift
Wonder
College Park, MD1 day ago $15.3 per hour
...Restaurant Crew Member MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone.... ...Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that...Hourly payShift workNight shiftMOD Pizza
Riverdale, MD5 days ago$15.3 per hour
...based on hours worked ~401(k) retirement Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you...Hourly payShift workNight shiftMOD Super Fast Pizza, LLC
Riverdale, MD1 day ago$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...Hourly payFull timePart timeFlexible hoursShift workNight shiftMcDonald's
Riverdale, MD2 days ago- ...aggressively building a best-in-class restaurant management and crew member team and currently seeking exceptional full and part-time Crew... ...: Ensure that guests receive outstanding customer service Understand all in-store marketing promotions Store Clerk...Full timePart timeShift workWeekend work
$16 - $21 per hour
Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships...Hourly payFull timePart timeSam's Club
Greenbelt, MD2 days ago$10 per hour
...& Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring Team Members to... ...join our front-of-house crew as cashiers, servers, and guest service team members who welcome guests, take orders, and help deliver...Full timePart timeLocal areaFlexible hoursShift workNoodles & Company
College Park, MD3 days ago$19 - $29 per hour
...Company is seeking a dedicated and professional Customer Service Representative to join our dynamic team in Washington, DC, United States... ...precision and attention to detail. Collaborate with team members to improve the overall client service experience. Gather...Hourly payFull time- ...growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has an immediate opportunity to join our Janitorial Services Team as a Janitorial Crew Member. If you want a flexible schedule to earn Crew Member, Crew, Janitor, Operations,...Immediate startFlexible hours
Kimco Facility Services, LLC
Laurel, MD1 day ago - ...Store Production Team Member Store Production Team Members create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Store Production Team Members. What you can expect: The opportunity to celebrate...Full timePart timeLocal area
$18.5 - $25.4 per hour
...Produce Team Member Provides support as a member of the Produce team to include receiving and preparing product, maintaining the... ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must...Hourly payFull timePart timeSeasonal workImmediate startAll shiftsFlexible hoursShift workNight shiftWhole Foods
Washington DC2 days ago- ...Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations...Hourly payFor contractors
- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility... ...work from home! We service union and association members by matching clients to the products and services...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Adelphi, MD3 days ago - ...Fleckenstein - State Farm Agent. As a member of our agency team, you have an opportunity... ..., and market appropriate products and services. Maintain a strong work ethic with a... ...experience (outside sales or inside sales representative, retail sales associate, or...For contractorsWork at office
State Farm Agent
Washington DC3 days ago $15.5 per hour
...Janitorial Crew Member Kellermeyer Bergensons Services (KBS) has an immediate opportunity to join our Janitorial Services Team as a Janitorial Crew Member. If you want a flexible schedule to earn some additional income while being part of an exciting, dynamic, and growing...Hourly payLocal areaImmediate startFlexible hoursShift workKellermeyer CO
Arlington, VA3 days ago$18 - $25 per hour
...Telemarketer - State Farm Agent Team Member Successful State Farm Agent is seeking... ...needs, and market appropriate products and services. As an Agent Team Member, you will... ...(outside sales or inside sales representative, retail sales associate, or telemarketing...Hourly payFor contractorsWork at officeFlexible hours- ...Telemarketer - State Farm Agent Team Member As a Telemarketer - State Farm Agent Team Member for Isaiah Whitaker - State Farm Agent... ...! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights...For contractorsWork at officeRemote work
- GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer...Casual workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Services Representative. Be the first to apply!
Related searches
- customer service expert College Park, MD
- customer service representative insurance College Park, MD
- customer service officer College Park, MD
- service representative College Park, MD
- customer relations associate College Park, MD
- customer service specialist College Park, MD
- customer support agent College Park, MD
- customer service representative hiring College Park, MD
- customer support representative College Park, MD
- full time customer service associate College Park, MD