Store Manager

Job Description

Job Description

Gustave A Larson Company is actively looking for our next leader to join us as a Branch Store Manager for our Warehouse Operations and Counter Sales Team. 

We are an HVAC/R wholesale distributor throughout the Midwest and Mountain States. We thrive on being customer service oriented, being nimble, balancing multiple responsibilities, and developing positive relationships with our teams to work together to get the job done.

What qualities and attributes are we looking for?

• Leading your Team to Success – As a Store Manager, you are enthusiastic, energetic, creative, and experienced in being able to lead a team to successful results in a warehouse and store front setting.
• Customer Focused – You as the Store Manager are a “promise keeper” for our organization, ensuring that customer’s needs are met daily by having the right product and making sure it is delivered/picked at the right time. At Gustave A Larson we are passionate about serving all our customers including, dealers, business owners and large HVAC companies. We meet customers’ needs by maintaining positive business relationships and delivering on the expectations we set.
• HVAC product knowledge – Understanding or a willingness to learn HVAC residential systems is a must, that experience is needed to assist in selling the right equipment and recommending the right systems for our customers’ jobs.
• Warehouse Operations/Counter Sales Team Best in Class – You will lead the teams by maintaining accurate inventory, offering recommendations on ordering product, and understanding operations processes/policies, all while training/coaching your team members in a safe environment. Effectively communicating service initiatives, team member changes, managing a PnL, ensuring that you don’t just meet, but you exceed organizational goals with positive results.
• Attention to Detail – Our industry is technical in nature and details matter. It’s not enough to do something “most of the time” – we need leaders who are experts in understanding the small details of our business, our customers and our profitability.
• Growth Mindset – Having a growth mindset is essential when working in this role. You will need to embrace challenges and use them as an opportunity for growth. You will encourage continuous improvement even with setbacks, allowing your team to achieve long-term success.

We operate with these three ideas in mind: 

• Team Spirit – Above all, we operate in a team environment and hold a true team spirit of collaboration and problem solving. You help coordinate sales growth by building relationships with our warehouse, counter sales, and inside/outside sales teams.
• Sense of Urgency – our customers come first, both internal and external. A sense of urgency creates a positive experience and builds trust with our customers. We are a proactive and self-motivated company – you can lead thru change and be adept at providing solutions.
• We learn & understand the entire business – Being well rounded in your role and our industry will help you make informed decisions and contribute to our success. Your onboarding program is designed to give you a solid foundation in our business. You will spend time learning our warehouse operations, counter sales, bid quoting, and our go to market sales strategy.

Candidates should have:

• 2 years+ of Operations Management and leadership of a team (HVAC preferred but not required)
• Strong Written and Verbal Communication skills (Outlook)
• Highly motivated and detail oriented
• A proven track record of inventory management and warehouse experience
• Valid Driver’s license/driving record
• High School diploma or equivalent required

What Gustave A. Larson Offers

• Competitive compensation package, including additional compensation opportunities annually
• Full benefits package
• 401K package
• PTO

Other Skills/Abilities

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must be able to meet mobility requirements which include walking, standing, reaching, leaning forward, bending, climbing, and able to occasionally lift up to 50 pounds. Must be skilled in verbal and written communication and have sufficient education to read, write, speak and understand English. Must have basic math skills and able to perform or learn the requirements of the job within the assigned learning period. Required to accept and follow all safety rules and policies, including the use of all mandated safety protective equipment. Individual must agree to take pre-employment drug test and background check and comply with all Company policies and procedures