PIP Claims Adjuster

Supporting customers through the medical claims process, the fully remote Casualty Claims Analyst III (Personal Injury Protection/Medical Payment) will guide clients, evaluate claims, and ensure accurate handling of medical expenses following auto accidents. Key responsibilities Guide customers through the medical claims process with empathy and professionalism Investigate and evaluate Personal Injury Protection (PIP) and Medical Payments (Med Pay) claims Review medical bills and related documentation to determine claim eligibility and coverage Required qualifications Strong critical thinking and time management skills Customer service experience or skills Ability to communicate clearly and professionally Detail-oriented with strong organizational skills Insurance experience is helpful but not required