OPERATIONS & MGMT CONSULTANT I - SES

Operations And Management Consultant I - Ses - 48004829

This position independently performs advanced-level administrative support duties under the limited supervision of the Chief of Personnel Management within the Division of Finance and Operations, Department of Education. The position serves as the receptionist, Property Custodian, Safety Floor Warden, and File Room Manager for the Bureau of Personnel Management. The incumbent maintains agency-wide edit capabilities and access to confidential information within the People First System. Access is strictly limited to official business purposes, and confidentiality of all personnel information must be always maintained.

Duties and Responsibilities:

• Provides front desk coverage for the Bureau of Personnel; greets and assists employees and visitors; answers the main phone line for the Bureau and routes calls to the appropriate staff, within the Bureau and throughout the Department.
• Prepares, processes, and maintains personnel files and administrative records.
• Serves as the Personnel file room manager; maintains secure, confidential, and organized filing systems; performs quarterly audits of personnel files; performs records retention functions; ensures compliance with legal and regulatory standards.
• Receives, tracks, and processes public records requests, employment verifications, file review requests, and related documentation; reviews documents to ensure any confidential or exempt information is redacted and all steps have been completed accurately and timely; maintains accurate records and logs of requests.
• Receives, sorts, and distributes incoming mail and correspondence.
• Responds to routine inquiries and provides administrative support to the Bureau. Manages, monitors, and tracks the Corr Flow correspondence for the Bureau. Prepares responses or forwards correspondence to the appropriate staff person for response; obtains proper approval where necessary.
• Performs data entry and prepares a variety of correspondence, reports, spreadsheets, and other documents.
• Maintains office supply inventory; ensures the office is adequately stocked and purchases supplies through the state's purchasing system as needed.
• Acts as the Bureau's Property Custodian; ensures equipment is inventoried, maintained, accounted for and dispositioned appropriately.
• Serves as the Bureau's Floor Warden, attends safety meetings and assists with the coordination of emergency evacuation procedures.
• Submits requests for general housekeeping and maintenance activities as needed.
• Adheres to agency policies, procedures, attendance requirements, and professional workplace standards. Assists with special projects and performs other related duties as assigned.

Minimum Qualifications:

• Ability to communicate effectively including verbal and written communication.
• Experience with Microsoft Office (Excel, Word, SharePoint, One Drive).
• Previous administrative, clerical, or customer service experience.
• Ability to handle confidential information professionally.
• Professional demeanor and customer service skills.
• Ability to work independently and as part of a team.

Location: Tallahassee, FL, US, 32399