ST Field Operations Service Technician

$19 - $31 per hour

Alpen High Performance Products

Louisville, CO

Job Title: Field Operations Service Technician

Company: Alpen High Performance Products

Location: Nationwide (Travel Required)

Compensation: $19–$31 per hour, depending on skills and experience

Job Type: Full-Time

About the Role

As a Field Operations Service Technician, you will be the face of Alpen, delivering exceptional service and craftsmanship directly to our customers. This role requires travel within the continental U.S. and offers the opportunity to work independently while being part of a highly supportive team.

Key Responsibilities

Travel to customer locations to assess, repair, and service Alpen windows and doors
Evaluate job sites and determine solutions for issues related to installation or manufacturing
Perform service and repairs while adhering to AAMA standards
Complete and submit detailed Field Service Reports via tablet or laptop
Communicate clearly and professionally with customers, team members, and leadership
Lift and handle materials weighing up to 75 lbs

Preferred Experience & Qualifications

Hands-on experience in construction, e.g., remodeling, framing, finish carpentry, exterior work, or window/door installation
Strong customer service and interpersonal communication skills
Strong Problem-solving skills in fast-paced environments
Strong internal team communication and collaboration skills and abilities
Self-motivated with high attention to detail and organizational skills
Proficiency with Microsoft Office and digital service reporting tools
General understanding of window/door installation from start to finish, including trim work
Proficiency with basic window and door hardware systems, e.g., Casement/Awning operation and adjustments, Hung and Sliding window operation and adjustments, European inswing window operation and adjustments, Sliding Glass Door operation and adjustments
Valid, travel-ready U.S. Driver’s License
Bilingual in Spanish is a plus!
A positive, team-oriented attitude is a must

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Company-Paid Major Holidays
Travel opportunities
Ongoing training and development

Apply

Vacancy posted 1 day ago

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