Product Equipment Technician

Job Description

Job Description

Product Equipment Technician | $ 19-20 per hour | Monday – Friday 8:00am – 4:30pm

What Matters Most:

• Competitive pay $19-20.00 per hour
• On-site position located in Clearwater, FL
• Monday – Friday 8:00 am – 4:30 pm schedule
• Location: Clearwater, FL
• Temporary to Hire opportunity
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program.

Our client is seeking a skilled and customer-focused Product Equipment Technician to join our team. This role combines hands-on technical repair with customer interaction, requiring strong troubleshooting abilities and a service-oriented mindset. You will support customers from initial contact through resolution while maintaining accurate service records and ensuring equipment operates at peak performance.

Job Description:

• Assist customers from initial service call through final resolution in a professional and courteous manner
• Track and manage all service calls, including accurate CRM data entry, opening/closing orders and cases
• Inspect, test, and diagnose malfunctioning equipment using appropriate tools and methods
• Disassemble and repair or replace defective components (motors, clutches, transformers, etc.)
• Test and calibrate equipment using technical manuals and troubleshooting techniques
• Interpret blueprints, schematics, wiring diagrams, and technical documentation
• Perform preventative and corrective maintenance on electrical and mechanical systems
• Plan and document periodic testing; escalate or recommend equipment replacement when needed
• Research parts catalogs, order replacement components, and track inventory
• Develop and follow standard operating procedures for equipment maintenance
• Provide troubleshooting support, create service cases, and generate customer quotes
• Identify upselling opportunities for products and services
• Assist with inventory handling and occasional on-site client installation

Qualifications :

• Education: High School Diploma required
• 2–4 years of hands-on experience in equipment repair, mechanical service, or similar role (Service Advisor, Technician, Mechanic, etc.)
• Strong troubleshooting skills in electrical and/or mechanical systems
• Customer service experience with a professional communication style
• Ability to read and interpret technical manuals, schematics, and diagrams
• Proficiency with Microsoft Office (especially Outlook and Excel)
• Strong organizational skills and attention to detail
• Ability to manage multiple service cases and priorities effectively

Preferred Skills :

• Experience working with CRM systems
• Familiarity with preventative maintenance programs
• Experience in field service or client-facing technical roles

Your New Organization:

A value-driven culture at a custom manufacturing company that serves healthcare professionals translates into high-quality products, dedicated employees, and long-term business success. By emphasizing a great work ethic and good attendance, the company can create an environment where employees feel valued, motivated, and committed, leading to rewarding careers with opportunities for advancement.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base salary range for this position which is $19-20.00 per hour not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members