EXPERIENCED SERVICE ADVISOR

Lake Havasu City, United States Full-Time | $100,000–$150,000+ Per Year | Performance-Based TAKE YOUR SERVICE CAREER TO THE NEXT LEVEL Bradley Chevrolet is looking for an experienced Automotive Service Advisor to join our growing service team in Lake Havasu City. This is an excellent opportunity for a proven dealership Service Advisor who knows how to build customer relationships, write repair orders, communicate effectively with technicians, recommend necessary services, and drive service department revenue. PREVIOUS AUTOMOTIVE DEALERSHIP SERVICE ADVISOR EXPERIENCE IS REQUIRED. We are looking for someone who understands the fast-paced dealership environment and can confidently manage customers from check-in through vehicle delivery while providing an exceptional ownership experience. COMPENSATION & EARNING POTENTIAL $100,000–$150,000+ Per Year This is a performance-driven opportunity with strong earning potential for experienced Service Advisors. Your success will be driven by your ability to: Build customer trust and long-term relationships Write and manage accurate repair orders Identify maintenance and repair opportunities Recommend additional services when appropriate Maintain strong customer-pay and overall service production Follow up consistently with customers Deliver an exceptional service experience WHAT YOU'LL DO Greet customers professionally and accurately identify their vehicle concerns Conduct thorough vehicle walkarounds and document customer concerns Write detailed repair orders and estimates using dealership systems Communicate recommended repairs and maintenance clearly to customers Explain technical issues and repair recommendations in an easy-to-understand manner Obtain customer authorization for repairs and additional work Recommend maintenance and repair services based on vehicle needs Coordinate with technicians and the service department to ensure timely repairs Monitor repair progress and keep customers informed throughout the process Maintain accurate customer and vehicle records in the CRM/DMS Follow up with customers regarding declined services and future maintenance needs Handle service appointments, customer concerns, and delivery of completed vehicles Review completed repairs and invoices with customers Maintain a high level of customer satisfaction and professionalism Meet or exceed individual and department performance goals WHAT WE'RE LOOKING FOR DEALERSHIP SERVICE ADVISOR EXPERIENCE IS REQUIRED. The ideal candidate will have: Previous experience as an Automotive Service Advisor / Service Writer Proven success in a franchised automotive dealership environment Strong knowledge of automotive maintenance and repair Excellent customer service and communication skills Strong sales, follow-up, and relationship-building abilities Experience writing repair orders and estimates Ability to explain automotive repairs and recommendations to customers Strong organizational and time-management skills Experience working with dealership DMS/CRM systems Ability to work effectively with technicians, parts, management, and customers Professional appearance and demeanor A motivated, team-oriented attitude Ability to thrive in a fast-paced service department GM/Chevrolet dealership experience is a plus, but experienced dealership Service Advisors from other brands are encouraged to apply. BENEFITS & PERKS Eligible employees may receive a comprehensive benefits package, including: Medical Insurance Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Benefits, eligibility, waiting periods, and coverage may vary based on employment status and company policy. WHY JOIN BRADLEY CHEVROLET? $100K–$150K+ earning potential Strong opportunity to build your customer base Experienced dealership team Supportive management Professional, team-oriented work environment Opportunity to build long-term customer relationships THIS IS THE OPPORTUNITY FOR YOU IF... You're an experienced dealership Service Advisor who can confidently: Write the RO → Sell the work → Communicate with the customer → Work with the technicians → Follow up → Close the repair order. #J-18808-Ljbffr