Customer Logistics Specialist

Our client, a leading consumer packaged goods company , is seeking a Customer Logistics Specialist to join their team. The ideal candidate will have experience with transportation management systems, carrier management, and shipment execution, along with strong analytical skills and a proven ability to drive operational performance across a complex logistics network. Job Title: Customer Logistics Specialist Location: Hoboken, NJ (Hybrid) Contract: 12Months Pay Range: $37 - $47 hourly What's the Job? Manage daily transportation execution for assigned customers and distribution centers, ensuring shipments are planned, tendered, and delivered successfully. Coordinate with carriers, warehouses, customer service, and planning teams to resolve transportation exceptions and service issues. Serve as the primary transportation contact for assigned customers while building strong relationships with carriers and internal stakeholders. Monitor transportation KPIs including On-Time Delivery, CCOT, Spot %, Contract Compliance, and Cost Performance, identifying root causes and corrective actions. Develop weekly and monthly performance reporting and leverage data and analytics to improve transportation reliability, service, and cost efficiency. Support transportation projects, carrier sourcing events, process improvements, and continuous improvement initiatives while maintaining accurate transportation records and system data. What's Needed? Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field. 3-8 years of transportation, logistics, supply chain, or customer operations experience. Experience with Transportation Management Systems (OTM, SAP TM, or similar platforms). Strong transportation and logistics operations experience, including shipment planning, tendering, execution, and carrier management. Advanced Microsoft Excel skills with strong analytical, reporting, problem-solving, and root cause analysis capabilities. Experience with KPI reporting, performance management, customer service, stakeholder management, and supply chain fundamentals. Power BI and SAP experience preferred. What's in it for me? Opportunity to work with a global leader in the consumer packaged goods industry. Hybrid work model based in Hoboken, NJ. Weekly Pay. Medical and Prescription Drug Plans/Dental Plan/Vision Plan. Health Savings Account/Health Flexible Spending Account/Dependent Care Flexible Spending Account. Supplemental Life Insurance/Short Term and Long Term Disability Insurance/Business Travel Insurance. 401(k), Plus Match. #J-18808-Ljbffr ManpowerGroup Global, Inc.