SEIU Patient Unit Secretary

Responsibilities Provide clerical, receptionist, and customer service on patient care units while maintaining confidentiality. SUPERVISION AND DIRECTION EXERCISED: None. May orient new Patient Unit Secretaries. MACHINES AND EQUIPMENT USED: Telephone, intercom, pneumatic tube system, copier, addressograph machine, computer terminal, shredder, and fax machine. Transcription of patient care orders. Schedule tests and procedures with other departments. Complete and process requisitions for tests, procedures, and equipment. Obtain patient care equipment and/or supplies as requested by nurses and/or physicians. Notify department of equipment that is in need of repair. Participate in patient admissions, discharges, and transfers, according to unit requirements. Update patient care forms, e.g., patient census and diet order listing. Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance. Provide courteous and accurate telephone coverage. Take and deliver messages. Triage problems to appropriate person or department. Maintain record of patient location when off unit. Communicate and work effectively with other departments on patient, staff, and unit related matters. Follow directions of nurses, physicians and other authorized personnel during emergencies. Order supplies/forms, assure their arrival and restock appropriately. Maintain a clean and orderly work environment. Provide assistance on other units as necessary. Assist with patient transport as needed. Qualifications High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience. Knowledge of medical terminology and basic computer skills preferred. Equal Employment Opportunity The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non‑discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. #J-18808-Ljbffr