Supervisor (Starbuds)

Supervisor

Who we are: Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth. Guided by our HEART values Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment.

What the role is about: The Supervisor is a critical leader within Vireo Health of Rocky Mountain team, accountable for ensuring operational excellence, inventory accuracy, and regulatory compliance at one of our highest-volume dispensaries. This role supports the General Manager in executing seamless daily operations while fostering a culture of integrity, excellence, and team accountability. As a key partner in a fast-paced and highly regulated environment, these individual leads back-of-house functions, oversees METRC and POS coordination, and ensures that every product entering or leaving the store is tracked with full accuracy and in accordance with state and Vireo Heath of Rocky Mountain standards.

What impact you'll make:

• Operational Leadership 30%
• Oversee daily store functions, including shift delegation, opening and closing duties, floor transitions, and maintenance coordination.
• Ensure cleanliness, safety, and operational readiness in all store areas, including compliance with Vireo Health of Rocky Mountain visual standards and OSHA protocols.
• Provide support with secure cash handling procedures, register troubleshooting, and maintaining store technology functionality.
• Drive efficiency in eCommerce fulfillment and support same-day order execution for in-store and curbside transactions.
• Address facility issues swiftly and proactively coordinate with Facilities and IT.

• Inventory Management & Product Flow 30%
• Manage the full inventory lifecycle, from intake and manifest reconciliation to restocking and discrepancy resolution, ensuring accuracy in both METRC and POS.
• Execute FIFO product rotation, monitor par levels, and oversee proper backroom organization for efficiency and compliance.
• Track product performance, aging inventory, and work with leadership to strategize markdowns, transfers, or promotions.
• Accurately import new packages into the POS system with Vireo Health of Rocky Mountain-compliant naming conventions and pricing standards.
• Lead weekly cycle counts and monthly inventory audits, ensuring compliance readiness and real-time accuracy.

• Compliance & Regulatory Integrity 20%
• Enforce and uphold all Colorado MED regulations and Viero Health of Rocky Mountain SOPs across product storage, labeling, and tracking protocols.
• Ensure full audit readiness by maintaining clean, compliant records for all inventory movement, including adjustments, transfers, and waste disposal.
• Support the Sales team in reporting on cash tip compliance procedures in accordance with Schwazze policy, ensuring proper handling and documentation.
• Conduct ongoing team training on inventory procedures, METRC workflows, and regulatory updates.
• Serve as a compliance role model and escalation point for issues related to tracking, accuracy, or regulatory risk.

• Team Development & Leadership 15%
• Lead and develop Inventory Associates, providing training, coaching, and accountability to ensure performance and compliance excellence.
• Act as Manager on Duty (MOD) as needed, supporting team morale, execution, and continuity of leadership on the floor.
• Partner with the Store Director and other Assistant Managers to support team huddles, staff communications, and performance feedback.

• Cross-Functional Collaboration 5%
• Liaise with Viero Health of Rocky Mountain central Inventory, Compliance, Supply Chain, and eCommerce teams to ensure store alignment with company-wide operations.
• Provide insights on product velocity, discrepancies, and operational pain points to support continuous improvement and better inventory flow.
• Support new process rollouts, systems upgrades, and special projects at the store level with clarity and consistency.

Please note that the percentage allocations are a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations.

What you've accomplished:

• 3+ years of experience in retail operations or inventory management; cannabis industry experience strongly preferred.
• 2+ years of team leadership or supervisory experience with a demonstrated ability to manage people, process, and compliance simultaneously.
• Deep knowledge of METRC, inventory control processes, and compliance protocols in a regulated industry.
• Detail-oriented with excellent organizational, communication, and problem-solving skills.
• Familiarity with POS systems (COVA preferred), Microsoft Office Suite, and inventory management software.
• Must be 21+ and eligible to obtain and maintain a Colorado MED badge.

Working Conditions (Schedule, Environment, Travel)

• Ability to lift 25 lbs. or more multiple times per day.
• Nights, Weekends, and Holidays are to be expected
• The schedule will vary depending on the needs of the business.
• Some travel between local store locations may be required.
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the state of Colorado.

Why Choose Vireo? Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunitywhere science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.