Senior Business Systems Analyst

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Lavanya at View phone number on click.appcast.io. Title: Senior Business Systems Analyst WMS & Inventory Management (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: Looking for a senior Business Systems Analyst with strong Warehouse Management Systems (WMS) and Inventory Management experience. The candidate should be able to gather and document requirements, work closely with business and technical teams, validate data using SQL, participate in Agile ceremonies, and support system integrations involving Oracle, APIs, and Kafka. Proficient in the following qualifications: Knowledge of Warehouse Management and Inventory Management Systems Familiarity with Agile/Scrum processes and management tools (preferably VersionOne) and IT Service Management Systems (preferably ServiceNow) Strong facilitation skills to effectively lead discussion across multiple groups Effective liaison between business and technical teams Strong SQL skills for validating data, building test scenarios, and supporting defect analysis. Familiarity with Apache Kafka-understanding of message flows, schemas, and how data moves between systems. Experience validating API behavior, request/response structures, and integration rules. Ability to decompose complex processes into clear business logic, workflows, and testable requirements. Working knowledge of Oracle databases, including how to trace data transformations and troubleshoot issues with developers. Ability to interpret logs, understand data mappings, and work with developers/architects to shape technical solutions. Delivery & Process Skills Strong background in Agile/Scrum environments, including backlog refinement, writing stories, creating test cases, and participating in sprint ceremonies. Hands-on experience with project/work management tools, preferably VersionOne. Understanding of IT Service Management (ITSM)-incident, problem, change management (ServiceNow preferred). Ability to manage UAT and CAT testing sessions, including scenario development, user coordination, and tracking defects. Experience creating process documentation, user guides, SOPs, and support workflows. Cross-Team Facilitation Strong facilitation skills to lead discussions across multiple groups-business, developers, QA, vendors, and architects. Ability to serve as the liaison between business and technical teams, ensuring clarity of requirements and consistent communication. Skilled in running working sessions, gathering requirements, conducting impact assessments, and helping teams reach alignment. Comfortable escalating blockers and driving issues to closure across vendors and internal teams. Soft Skills Clear and concise communication, including the ability to break down complex topics for non-technical audiences. Highly organized, with the ability to manage multiple workstreams, priorities, and timelines. Detail-oriented, especially in documenting requirements, analyzing defects, and validating system behavior. Proactive problem-solver, able to trace issues across interacting systems and propose logical paths to resolution. Collaborative and team-oriented, comfortable working with large enterprise teams and cross-functional stakeholders. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.