Claims and Compliance Coordinator

Job Description

Job Description

Don’t pass up this opportunity for a great new career with a superior staffing company. We are currently seeking a Claims and Compliance Coordinator in our Fairview Park, Ohio office to support our Risk Department and help ensure claims, compliance, audits, reporting, and vendor processes are handled accurately and efficiently. If you are highly organized, detail-oriented, and enjoy working in a compliance-focused, highly administrative environment, we want to talk to you!

In the Claims and Compliance Coordinator role, you would support the Risk Department and operations field by managing unemployment claims, assisting with compliance audits, maintaining accurate reporting, and communicating with internal teams, vendors, third-party administrators, insurance carriers, and legal counsel. This position’s main functions include, but are not limited to, the following:

• Manage unemployment insurance claims, appeals, deadlines, documentation, and related communication.
• Conduct compliance audits related to background checks, Pre-Adverse Action notices, I-9, E-Verify, and internal controls.
• Review vendor reports and support staff with compliance-related questions or case resolution.
• Prepare and maintain Risk Department reports, including compliance scorecards, unemployment claim trends, audits, and executive review items.
• Review subpoenas of records and coordinate with legal counsel as needed.
• Provide training and guidance on claims reporting, return-to-work practices, compliance, and other risk-related topics.
• Assist with vendor setup, user profile management, system implementation, and ongoing vendor relationships.

Requirements

• This is an in office position located in Fairview Park, Ohio
• Prior experience in claims, compliance, risk management, HR compliance, or a related field is a plus.
• Knowledge of unemployment claims, FCRA, I-9, E-Verify, and employment compliance is a plus.
• Strong written and verbal communication skills.
• Excellent attention to detail, organization, follow-through, and time management.
• Ability to manage deadlines and handle confidential information professionally.
• Strong problem-solving skills and sound judgment.
• Intermediate computer skills, including Microsoft Word and Excel.
• Ability to learn company systems, vendor platforms, and reporting tools.
• Ability to work in a fast-paced environment with shifting priorities.

Here is what we have to offer:

• Competitive base salary
• Affordable Health Care Plans
• We pay 100% of the vision premium cost
• We pay 50% of the dental premium cost – Orthodontic coverage available
• 401(k) with company match
• PTO and sick time bank
• Gym membership
• Personalized training and development and structured onboarding program
• Career development and advancement opportunities

About The Reserves Network

The Reserves Network is a leading provider of Staffing Services for the Office, Industrial, Professional, Technical, and Healthcare markets. Founded in 1984, we operate in 40 states and have consistently grown year over year. We have been awarded Best of Staffing for both Client and Talent satisfaction surveys several years running. We have also been recognized as one of the largest staffing companies by Staffing Industry Analysts.

As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.

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