Lead UM Specialist - Appeals and Denials

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Facility: Remote SD (Central Time)
Location: Remote, SD
Address:
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $29.00 - $46.50

Department Details

Fully remote.

Job Summary

The Lead UM Specialist serves as the subject matter expert for appeals and denials, provides leadership, case oversight, workflow coordination, and quality assurance across the appeals process. Works to develop process improvement initiatives and problem solving. Collaboration with multiple departments, and responsible for assisting the supervisor in quality assurance and accreditation monitoring. Maintains a high level of subject matter expertise and possesses the ability to identify resources and support processes for the appeal and denial team. Serves as the go to source for complex questions and issues. Displays strong leadership skills. Exhibits the ability to take initiative and set a strong example within own function. Lead team meetings. Demonstrates expertise in quality assurance tools, techniques and standards. Displays strong personal commitment to organizational success, inspiring others to commit to shared goals. Works cooperatively and capably with a wide variety of people. Ensures that written message is understood as intended. Contributes to the establishment of best practices for audit and compliance. Ensures compliance with current government and industry audit practices and requirements. Conduct review of clinical-based denials (i.e. Medical Necessity, Level of Care) within required timeframes utilizing clinical criteria sets, knowledge of payor regulations, and considerable clinical judgment, to determine appropriateness of care. Establishes shared goals to foster collaboration. Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Demonstrates in-depth knowledge of organization's policies and practices requiring confidentiality. Anticipates changing business situations, adjusts priorities accordingly and gathers necessary resources to achieve the goal. Exchanges private healthcare information with other facilities, such as insurance companies and pharmacies, according to regulations. Applies policies and procedures designed to ensure compliance with policies and ethical codes. Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits. Mentors others in their technical areas and shares expertise on critical issues. Responds to shifting priorities while maintaining progress of regularly scheduled work. Implements effective medical case management strategies. Adapts language, tone, structure, and level of detail to the needs of others. Uses varying problem-solving approaches and techniques as appropriate. Streamlines the critical workflow for executing key processes. Essential functions must occur simultaneously; therefore, the employee must be able to appropriately handle and prioritize various daily tasks. The employee must have the ability to learn and apply Sanford Health Plan policies and regulatory requirements consistently and the judgment to seek out guidance as needed.

Qualifications

Bachelor's degree in nursing preferred. Graduate from a nationally accredited nursing program required, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).

Three years of related experience required.

Currently holds an unencumbered registered nurse (RN) license with the State Board of Nursing. Certified Professional in Healthcare Quality preferred. Obtains and subsequently maintains required department specific competencies and certifications.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0261820
Job Function: Care Coordination
Featured: No