Desktop Technician

IT Desktop Support Technician

Are you looking to build your IT career in an environment where technology plays a critical role every day? We're seeking an IT Desktop Support Technician to support a large healthcare organization undergoing exciting technology upgrades and modernization projects.

This is an excellent opportunity to gain hands-on experience with enterprise-level IT initiatives, including hardware refreshes, Windows deployments, endpoint management, identity access solutions, virtualization technologies, and end-user support.

What You'll Do

• Support laptop replacement and deployment projects across multiple locations
• Assist with upcoming technology initiatives, including workstation upgrades and Imprivata implementations
• Image, configure, deploy, and troubleshoot Windows devices and peripherals
• Provide hardware and software support for PCs, printers, and related equipment
• Manage user and computer accounts within Active Directory
• Support virtual desktop (VDI) and Citrix environments
• Provide remote support using Bomgar/BeyondTrust
• Assist with asset management, inventory tracking, equipment ordering, and device shipping

Approximately 75% of your time will be dedicated to project-based work, with the remaining 25% focused on troubleshooting, break/fix support, and service requests.

What We're Looking For

• Experience supporting Windows 10 and/or Windows 11 environments
• Working knowledge of Active Directory and ServiceNow or similar ticketing systems
• Experience with desktop support, hardware deployments, and device imaging
• Familiarity with printer installation, drivers, and troubleshooting
• Strong customer service and communication skills

Why This Role?

Healthcare technology environments offer excellent career growth opportunities. You'll gain experience supporting critical systems, large-scale IT projects, and enterprise technologies while working alongside professionals who depend on technology to deliver essential services every day.

Additional Information

• Fully onsite position
• Virtual interview process
• 6-month contract with potential for extension based on performance and business needs

This is a Contract position based out of Hickory, NC.

The pay range for this position is $18.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hickory,NC.

This position is anticipated to close on Sep 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.