Direct Support Professional

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. We were recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts.


We are seeking a compassionate and dedicated Direct Support Professional to support individuals with developmental disabilities in our group home settings. This role is ideal for someone who is passionate about empowering individuals to live fulfilling, independent lives in their communities.


What We Offer:

• Competitive pay and comprehensive benefits
• Generous PTO
• 403(b) retirement plan
• Tuition reimbursement
• Career growth opportunities - one-third of our positions are filled through internal promotions
• Full training provided, including MAP certification and other required credentials
• Meaningful work making a direct difference in people's lives every day

What You'll Do:


As a Residential Support Specialist, you will play a vital role in supporting individuals with developmental disabilities in group home settings, promoting independence, dignity, and community inclusion.


Responsibilities include:

• Assist and monitor daily living activities to promote independence, competency, and decision-making
• Monitor individuals' overall health and well-being
• Provide support with medication administration and related documentation
• Deliver crisis intervention and emergency support when needed
• Initiate and encourage community activities and foster social support networks
• Ensure quality of life through empowerment, safety awareness, dignity, and respect

What You'll Need:

• High School Diploma or GED required
• Six months of human services experience preferred
• Valid driver's license and reliable vehicle required
• Commitment to client empowerment, human rights, and community integration
• Ability to complete all required training provided by BHN

We Hire for HEART!


Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, how we serve, and how we support one another.


If you're ready to make a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.


Apply today at


Pay: $21 per hour
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