Renewals Account Manager

Owning the post-sale revenue motion, the full-time remote Renewals Account Manager will manage the full renewals cycle, build a renewals process from the ground up, and design reporting and forecasting models to support customer retention. Key Responsibilities Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time Build the renewals process from scratch, including renewal timelines, escalation paths, and risk triggers Design and maintain renewal reporting and forecasting, creating models and dashboards to track renewal rates and at-risk revenue Required Qualifications 3+ years in renewals, account management, or a closely related post-sale revenue role in B2B SaaS Experience building reporting and forecasting from the ground up, including designing metrics and models Strong proficiency with spreadsheets and CRM tools, capable of transforming messy data into reliable reporting Proven track record of achieving retention or renewal targets Ability to thrive in ambiguity and create structure in undefined environments