Dock Service and Install Technician

Job Description

Job Description

About the role

We service and install commercial doors, loading dock equipment, barrier gates, and partition walls for businesses across the region. No two days are the same: one morning it's a high-speed door at a distribution center, the next it's a dock leveler or a Kwik-Wall install.

We hire at three levels (Technician I, Technician II, and Lead Technician), so you come in where your skills are today. As you complete training and certifications, your pay moves up with them. We'll show you exactly what it takes to reach the next level.

We hold one standard above all: find the real cause and fix it permanently. If you're tired of shops that push band-aid fixes and callbacks, you'll fit in here.

• Install, service, and repair commercial and residential doors, dock equipment, gates, and partitions

• Diagnose problems to the root cause and fix them permanently, so customers don't have to call us back

• Troubleshoot electrical motor controls, relay logic, and PLC-based systems (Lead level; we'll train you toward it)

• Read blueprints, wiring diagrams, schematics, and manufacturer service manuals

• Explain clearly to customers and the office what you found, what it takes to fix, and what you did

• Drive company service trucks; load, secure, and haul equipment and materials

• Operate scissor lifts, boom lifts, forklifts, and telehandlers

• Follow our safety program and each customer's site-specific safety rules

• Doors: sectional, rolling steel, high-speed, fire-rated, and specialty doors

• Operators: commercial and residential door operators

• Counterbalance systems: torsion spring, extension spring, and counterweight

• Dock equipment: pneumatic, hydraulic, mechanical, and edge-of-dock levelers; vehicle restraints; dock seals and shelters

• Partitions: operable walls (Kwik-Wall, Hufcor, and similar)

• Gates: slide, swing, and arm vehicle barrier gates

• A commitment to safety: you follow our safety program and each customer's site-specific requirements

• Self-motivated; you manage your own work with minimal supervision

• A professional presence on every job site

• Clear communication with customers and the office

• Valid driver's license and a driving record that meets our insurance requirements

• Lift and maneuver heavy components; good physical condition required

• Work indoors and outdoors in hot and cold weather

• Work at height on lifts and ladders

• Overtime, weekends, and emergency calls as needed

• Pay that grows with your skills: complete training and certifications and your pay moves up, not just with time on site

• Paid training and certifications: manufacturer schools, IDEA, and lift and forklift certifications

• A clear path from Technician I to Lead Technician to field supervisor

• Company-provided [confirm: service truck, tools, and other items provided]

• [Health, retirement, paid time off, and other benefits]

• A team that takes safety seriously and backs you on site rules

• Work that's never the same two days in a row

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\rWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\rOur Services\rW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\rWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\rWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\rOur Expertise\rW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\rAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.