Program Guide - Activities Team

Program Guide - Activities The Program Guide - Activities at Southall Farm & Inn is a guest-facing experience leader responsible for delivering safe, engaging, and memorable outdoor activities. This role ensures that every guest interaction reflects warmth, professionalism, and a deep knowledge of the land, programming, and the resort’s brand story.

RESPONSIBILITIES

Lead and facilitate daily activities, tours, and specialty programming (e.g., aerial ropes, archery, fly fishing, hiking, mountain biking, team building) Provide exceptional, personalized guest service during all experiences Ensure all safety procedures and operational standards are followed Conduct daily equipment checks and maintain program materials Assist with setup and breakdown of programming locations Maintain cleanliness and organization of activity spaces Communicate clearly with leadership regarding guest needs, safety concerns, and operational updates Support cross‑training initiatives to assist in multiple activity offerings including apiary tours and bee related activities Contribute to a positive team culture and uphold luxury hospitality standards Create engaging, educational, and memorable experiences Anticipate guest needs and personalize interactions when possible Represent the resort with professionalism, enthusiasm, and confidence Maintain strong knowledge of property history, sustainability initiatives, and programming offerings Perform additional duties and projects as assigned by Southall Leadership

SKILLS & EXPERIENCE

Ability to work outdoors in varying weather conditions No known allergy to honeybee stings Ability to work flexible schedule including weekends and holidays CPR/First Aid certification (or ability to obtain within 90 days) Strong communication, teamwork, and solution-based attitude Some guest-facing experience preferred

EDUCATION & EXPERIENCE

High school diploma or equivalent required; post‑secondary education or certifications in Recreation, Hospitality, or Outdoor Leadership preferred Must pass a background check Valid driver’s license

OUR BENEFITS

Competitive compensation package Medical, dental, vision, short and long‑term disability, company‑provided life insurance Generous paid time off accruals 9 paid holidays annually Weekly pay 401k and company match Best‑in‑class Employee Assistance Program Free weekly outdoor activities and wellness classes 30% internal discounts Fresh and free daily meal Bountiful internal growth opportunities Equal Employment Opportunity Statement Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. #J-18808-Ljbffr Southall