Quality Assurance Specialist

Salary: $60,538.00 - $92,010.00 Annually
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2026-53534
Department: Department of General Services
Division: GS Strtgc Spt Aud Div
Opening Date: 07/31/2026
Closing Date: 8/4/2026 11:59 PM Eastern
Job Code: 02654
Position Number: 50266532
Union: AFSCME
Bargaining Unit: A4
Pay Group: ST07
Bureau / Division Code: 00157140
Bureau / Division: Strategic Support and Audit Division
Worksite Address: 1800 Herr Street, Arsenal 2nd Floor
City: Harrisburg, Pennsylvania
Zip Code: 17103
Contact Name: Vince Kovach
Contact Phone: View phone number on click.appcast.io
Contact Email: View email address on click.appcast.io


THE POSITION
Become a Quality Assurance Specialist with the Department of General Services and help ensure the integrity and effectiveness of goods and services that support programs, projects, and progress across the Commonwealth. This work with our Strategic Support and Audit Division involves researching and developing specifications, monitoring and conducting on-site inspections of goods and services, and reviewing procurement activities to ensure compliance with the specifications, standards, and policy requirements. Apply now and advance your career as part of a team that helps government agencies provide exceptional value for all people in Pennsylvania!
DESCRIPTION OF WORK
This position verifies quality assurance and compliance for statewide procurement of goods and services. We will also rely on you to help implement effective solutions, support green and sustainable initiatives, and remain up-to-date with current technologies. As a Quality Assurance Specialist, you will perform the following duties:

• Quality Review: Conduct on-site inspections and review plans, specifications, and test data to ensure goods and services comply with standards, specifications, and legal requirements
• Procurement Research: Utilize market research, price indexes, subject matter experts, reports, and data analysis tools to identify fair market value pricing, gaps or risks, and effective alternatives
• Specification Development: Create procurement and bid specifications that meet customer needs, support competitive bidding, and ensure compliance with Commonwealth requirements
• Project Communication: Prepare reports and present ideas, recommendations, and solutions to agencies and commodity teams
• Collaborative Oversight: Work with procurement and program staff, laboratory and manufacturing representatives, and suppliers to monitor quality, support corrective actions, and follow through with opportunities for improvement
• Data Management: Monitor UNSPSC (United Nations Standard Products and Services Code) information to ensure consistency

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week, after successful completion of the initial training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of supplier management experience including supplier quality audits, root cause analysis, commodity evaluations, defining procurement requirements and standards, or supply chain management; and a bachelor's degree; or
• Six years of supplier management experience including supplier quality audits, root cause analysis, commodity evaluations, defining procurement requirements and standards, or supply chain management; or
• An equivalent combination of experience and training which included supplier quality audits, root cause analysis, commodity evaluations, defining procurement requirements and standards, or supply chain management..

Additional Requirements:

• You must have two or more years of experience working in procurement or a closely related field that requires you to understand procurement processes, rules, systems, supplier relations, or policy requirements.
• You must have two or more years of experience developing, reviewing, or revising procurement specifications, statements of work, technical requirements, or commercial item descriptions to support competitive procurements.
• You must have two or more years of experience conducting market research, evaluating pricing information, analyzing price indexes or wage data, or determining fair market value for goods or services.
• You must have two or more years of experience reviewing technical specifications, laboratory reports, quality standards, or compliance documentation to determine whether goods or services met established requirements.
• You must have two or more years of experience preparing technical reports, documenting findings, and providing written recommendations to management or customers based on research or quality assurance reviews.
• You must be able to perform essential job functions.

Preferred Qualification (not required):

• Experience developing, conducting, or overseeing audits, quality assurance reviews, or process improvement initiatives

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.


Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*


Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01


How many years of full time experience in supplier management experience including supplier quality audits, root cause analysis, commodity evaluations, defining procurement requirements and standards, or supply chain management do you possess?

• 6 years or more
• 5 but less than 6 years
• 4 but less than 5 years
• 3 but less than 4 years
• 2 but less than 3 years
• Less than 2 years
• None

02


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03


How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Master's degree or higher
• Bachelors degree
• Associates degree
• Some college credit
• None

04



Additional Requirement - Do you have two or more years of experience working in procurement or a closely related field that required you to understand procurement processes, rules, systems, supplier relations, or policy requirements?

• Yes
• No

05


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
06



Additional Requirement - Do you have two or more years of experience developing, reviewing, or revising procurement specifications, statements of work, technical requirements, or commercial item descriptions to support competitive procurements?

• Yes
• No

07


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
08



Additional Requirement - Do you have two or more years of experience conducting market research, evaluating pricing information, analyzing price indexes or wage data, or determining fair market value for goods or services?

• Yes
• No

09


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
10



Additional Requirement - Do you have two or more years of experience reviewing technical specifications, laboratory reports, quality standards, or compliance documentation to determine whether goods or services met established requirements?

• Yes
• No

11


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
12



Additional Requirement - Do you have two or more years of experience preparing technical reports, documenting findings, and providing written recommendations to management or customers based on research or quality assurance reviews?

• Yes
• No

13


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
14



Preferred Qualification -How many years of full-time experience do you have developing, conducting, or overseeing audits, quality assurance reviews, or process improvement initiatives?

• 8 years or more
• 5 but less than 8 years
• 3 but less than 5 years
• 1 but less than 3 years
• Less than 1 year
• None

15


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
Required Question