Assistant, Office / Exchanged / EOY (26-27 SY)

Assistant, Office / Exchanged / EOY (26-27 SY) Charlotte-Mecklenburg Schools - Charlotte, North Carolina General Definition of Work The office assistant, under close supervision, performs basic clerical work with minimal decision-making discretion providing support work in the front office of a department or school. Employee performs administrative support work to carry out Board of Education policies and procedures under the direction of the assigned administrator. Essential Functions Adhere to all state, federal, and local laws, policies, and procedures Respond to general inquiries and route calls to the appropriate party for prompt and efficient resolution with confidentiality and a high level of professionalism Support stakeholders in person, via phone, and email Participate in and conduct school tours as appropriate Open, sort, and distribute incoming mail Perform data entry, make copies, and organize files/paperwork Create an inclusive environment with positive communication/public relations Perform related work as assigned or required Knowledge, Skills, Abilities Knowledge of principles and practices of public schools Knowledge of required records preparation and maintenance Knowledge of county and school board policies, procedures, and standards regarding school systems Ability to maintain professional and emotional control under stress Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor Ability to learn and use specialized tools, equipment or software related to business needs Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations Ability to communicate effectively Ability to reason, make judgments, and maintain effective working relationships Ability to employ positive communication skills in all settings/mediums Ability to problem-solve utilizing sound judgment Ability to maintain confidentiality regarding school system business Ability to take initiative, work independently, and exercise sound judgement Demonstrated ability to work effectively in a deadline‑driven, rapidly changing team environment Education and Experience High School diploma or equivalent required Equivalent combination of education and experience Special Requirements Possess and maintain a valid Driver’s License or ability to provide own transportation Travel to school district buildings and professional meetings Salary/Status Pay Grade NC 06 / Full‑time, 9 months #J-18808-Ljbffr Young World Physical Education