Community Health Worker

Community Health Worker (CHW)

Equitable Health System (BEHS) is seeking a Community Health Worker (CHW) who is a detail-oriented individual with knowledge of the New York City social service landscape, data-management, computer, and critical thinking skills to support implementation of the Falls Prevention Project by engaging older adults (50+) and adults with disabilities at elevated risk of falls, facilitating access to home repair and supportive services, and promoting safe aging in place. The CHW will serve as a trusted liaison between participants, healthcare providers, and community-based partners to ensure coordinated service delivery, reinforce falls prevention education, and reduce preventable hospital utilization related to falls. Through outreach, screening, care coordination, including home visits and data collection, the CHW will advance program goals focused on improving home safety, enhancing participant independence, and supporting evaluation and reporting requirements.

Be a change agent and join the Bureau of Equitable Health Systems (BEHS), a bureau in the NYC Department of Health and Mental Hygiene. The Bureau of Equitable Health Systems unifies several units to strengthen the Department's ability to strategically partner with the NYC healthcare system (including but not limited to integrating behavioral health and community linkages into primary care practice). The bureau will engage primary care providers, hospitals, and other healthcare systems to implement evidence-based strategies; leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and surface opportunities where health care can influence and connect individuals to social support and address the whole person, beyond physical ailments.

Responsibilities:

• Conduct targeted outreach in high-need communities and healthcare settings to identify and engage eligible participants.
• Build relationships to support enrollment; clearly communicate program services, eligibility, and next steps using culturally and linguistically appropriate approaches.
• Provide education on fall prevention, safe home practices, and aging in place; share relevant resources.
• Screen for fall risk and home safety needs and enroll eligible participants.
• Develop and maintain referral partnerships; collaborate with providers and community organizations to increase awareness and connect participants to additional services.
• Coordinate and schedule home visits with internal teams and contractors.
• Support and, when appropriate, accompany home assessments/modifications.
• Educate participants on recommended home modifications.
• Communicate referral status and updates with partners as appropriate.
• Collect and manage participant data, program metrics, and service documentation.
• Administer pre/post assessments and support program evaluation and reporting.
• Participate in training, supervision, and case conferences.
• Collaborate with internal teams and external partners to ensure effective program delivery.

Requirements:

• High school diploma or GED required, bachelor's degree preferred.
• At least 1 year of experience in community-based clinical or social service settings.
• Fluency in English; bilingual Spanish preferred.
• Familiarity with NYC community and faith-based organizations.
• Willingness to work evenings/weekends and travel throughout NYC.
• Proficiency with basic computer systems.
• Strong interpersonal and communication skills; ability to engage diverse populations with cultural competence.
• Ability to work both independently and collaboratively in team-based, cross-disciplinary environments.
• Strong organizational, time-management, and problem-solving skills; able to manage competing priorities and deadlines.
• Demonstrated advocacy and community engagement skills.
• Interest or experience in programs addressing chronic illness and social determinants of health.
• Employment is contingent upon the successful completion of a background check.

Benefits/Additional Information:

• Public Service Loan Forgiveness (PSLF) eligible employer
• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice.

Equal Employment Opportunity Statement:

FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.

At-Will Employment Statement:

Employment with FPHNY is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.

Residency Requirement:

You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY.

To Apply:

Click "Apply Now" and upload an up-to-date resume, including relevant experience for the position.