Experience Planning Specialist (Remote)

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.Key Responsibilities:Assist clients with planning and coordinating customized service experiencesProvide timely and professional customer support via phone, email, and chatManage client requests, updates, and follow-ups in a timely mannerCollaborate with internal teams to ensure seamless service deliveryMaintain accurate records and documentation of client interactionsIdentify client needs and recommend appropriate solutionsRequirements:Strong communication and interpersonal skillsExcellent organizational and time management abilitiesAbility to work independently and in a remote or fast-paced environmentBasic computer proficiency (email, scheduling tools, CRM systems)Previous customer service or coordination experience is a plusWhat We Offer:Flexible work environmentOngoing training and supportOpportunities for growth and advancementCompetitive compensation based on performanceJ-18808-Ljbffr