Account Executive

Job Summary The Account Executive reports to the Sales Director and holds a crucial position within FireTron, driving the company's successful growth by expanding services to existing customers, prospecting new customers, and maintaining high levels of responsiveness and customer satisfaction. This seasoned and results‑driven sales leader has a proven track record of exceeding revenue targets and driving strategic growth in the fire protection, security, and communication systems sector. With deep industry knowledge, technical expertise, and a consultative approach to client engagement, this individual possesses excellent interpersonal skills, written and verbal communication skills, and a high level of integrity. The candidate is a subject‑matter expert in at least one FireTron discipline (alarm, sprinkler, integrated tech, etc.) and is proficient in all applicable FireTron internal software systems and processes. They are capable of targeting and managing high‑value customers and are skilled at navigating challenging environments and overcoming obstacles. FireTron's mission is to provide solutions that meet customers’ needs with the utmost professionalism while upholding the company's core values of Commitment, Integrity, Quality, and Value. Responsibilities Customer Relations Create, build, and maintain positive relationships with potential customers, current customers, vendors, AHJs, sales team members, and other FireTron personnel. Process & Documentation Ensure required processes are followed and documentation is timely, complete, and accurate. Understand & Follow Sales Cycle Proactively identify and engage potential clients through strategic prospecting efforts Develop, present, and tailor proposals to meet client needs and business objectives Manage and communicate progress through each stage of the sales cycle, ensuring transparency and alignment, utilizing Monday.com Successfully close sales and/or service orders, prepare comprehensive booking packages, and coordinate distribution to relevant stakeholders Contract Management Ensure contract verbiage is accurate, aligns with proposed and estimated scope and price, and supports FireTron's best interests. Negotiate unfavorable or inaccurate scope and terms with support from peers. Marketing Participation Participate in industry trade shows, conferences, customer appreciation events, networking events, and other marketing‑sales related events. Actively utilize these opportunities to prospect new customer opportunities, expand customer relationships, engage with participants, and promote FireTron's products and services. Establish follow‑up activities to re‑engage participants and strengthen relationships. Sales Meeting Participation Attend and participate in sales meetings, 1‑on‑1s, share successes and struggles, seek advice, observe other successes, and incorporate insights into individual strategies. Observe and engage in discussions on market trends, competitive analysis, and refined sales strategies. Training & Development Participate in ongoing training and professional development to ensure proficiency in applicable software and tools, keep skills sharp, and knowledge up‑to‑date. Utilize the Sales training list to identify training opportunities. CRM Utilization Utilize CRM to track and organize prospecting opportunities, interactions, and proposals. Sales personnel are expected to use Monday.com to input and update customer contacts, potential and current customer sites, inspection and service quotes, and job opportunities. Metrics / KPIs This position will be evaluated based on criteria aligned with FireTron's goals, including engagement, customer calls, site visits, customer meetings, time to quote, new customers, responsiveness, follow‑up/feedback, sales volume (revenue), & gross margin. The sales person and their manager will work collaboratively to analyze reporting metrics, identify opportunities for improvement, and tailor coaching for success. Requirements Proven track record of exceeding sales targets and driving revenue and profit growth Solid understanding of fire protection, security, and/or communication systems and services Advanced knowledge and understanding of relevant codes, regulations, and industry standards Excellent communication, responsiveness, negotiation, and interpersonal skills Strong ability to analyze market trends and develop effective sales strategies Proficient use of FireTron software and Microsoft Office Suite (e.g., Sage Estimating, TechTool, BuildingConnected, Anterra) Utilization of CRM (Monday.com) and sales analytics tools Demonstrate effective analytical thinking to identify challenges and develop results‑driven solutions Maintain a professional and courteous demeanor in all customer and team interactions Valid driver's license and clean driving record Ability to travel within territory or region for customer needs or company training events Hours & Workspace Typical in‑office working hours are Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility as determined by the Sales Director. Additional hours are necessary periodically to address customer needs, support fluctuating/seasonal workload, build relationships, and win more business, regardless of day of week or time of day. While FireTron values flexibility, employees are expected to work from their designated branch location unless visiting customers or attending events. Consistent remote work is generally discouraged due to misalignment with FireTron's goals, including diminished performance, reduced team relations, and collaboration disturbance. #J-18808-Ljbffr Firetron Inc