Property Manager I

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PROPERTY MANAGER I

DEPARTMENT:

Commercial/ Residential

EXEMPT (Y/N):

Y

REPORTS TO:

Portfolio Manager

SALARY GRADE:

N05

The Opportunity

The Property Manager is responsible for managing all assigned townhome/ apartment operations within the portfolio. The position will be accountable for property operating budget(s), with the goal of increasing the cash flow, maintaining the physical asset and providing a quality living environment for the residents. The position job responsibilities will include leasing, maintenance, rent collection, tenant relations, and rules enforcement. The role will establish and maintain a positive, productive working relationship with tenants, ensuring their adherence to policies and procedures.


MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

What You Get to Do

30-60 residential units (or about 1-2 properties)

• Market any units when vacancies exist; respond to questions from prospective tenants and explain programs (LIHTC) and leasing options as applicable.
• Manage wait lists and application intake: show and units; document all offers and communication.
• Schedule and conduct leasing meetings with new residents and provide new tenant orientation.
• Assure tenant satisfaction by providing a high level of customer service; cultivate and maintain partnerships with other local agencies and organizations.
• Responsible for all Social Media associated with this property, in concert with the other Property Managers and Supervisor to ensure Brand management is consistent with all Circle Sage properties.
• Communicate with other Circle Sage or other MLCV staff regarding properties.
• Ensure rent is collected on time by each unit by staying up to date on any potential issues that could result in tenants not paying rent.
• Make adjustments to tenant accounts for rent/ maintenance charges.
• Complete quarterly unit inspections to ensure compliance with policies, procedures, and safety regulations.
• Follow-up on reports of tenant and participant non-compliance, such as lease violations, etc. and address as needed with warning or lease termination notices.
• Send property updates and reports to supervisor.
• Responsible for coordination and/or completion of repair and/or routine maintenance of property, and to update replacement inventory as needed.
• Responsible for coordination and/or completion of snow removal and/or lawn care for assigned properties.
• Responsible to respond to any emergency call from tenant(s) or coordinate coverage (if away from the property).
• Any and all other duties as assigned.

What we look for in a person

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.
• Demonstrates drive for continued personal and professional growth.

What we offer you

• We have a fun, energetic personality and are adventurous, creative, and open minded.
• We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
• Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
• We are a career accelerant, which means developing our Associates is one of our main priorities.
• We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
• A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

• Two (2) years' experience in property management (or equivalent management position).
• Two (2) years' experience working with a property management system (which includes accepting payments, completing refunds, documenting communications, etc.)
• Two (2) years' management experience in business, commercial or residential operations with oversight of annual operating budgets of at least $200,000

• If required, must be able to pass the company pre-employment Drug and Alcohol test.
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Reasoning Ability

• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and technical documents.
• Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

Work Environment

While performing the duties of this job, the associate is regularly exposed to:

• A low-to-moderate noise level (offices).
• Moving mechanical and/or electrical components.
• Motorized equipment and machinery.
• At times may be exposed to unusual indoor and outdoor elements such as extreme temperatures, wet or humid conditions, chemicals, fumes, vibration, airborne particles, dirt, dust and other hazards.

While performing the duties of this job, the associate is regularly required to:

• Talk and hear.
• See and adjust focus to include close, distance, color, depth, and peripheral vision.
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or craw.
• Handle objects, tools, and controls; reach with arms and hands.
• Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.