Director, Global Medical Affairs Operations Strategy & Ops

Director, Global Medical Affairs Operations Lead Global Medical Affairs Operations to optimize budgets, governance, and analytics across functions Location:

North Carolina

About The Role Director, Global Medical Affairs (GMA) Operations We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter's pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF). The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is currently an option.

You are a strategic and operational leader who thrives at the intersection of medical affairs, business operations, and analytics. With deep pharmaceutical or biotechnology experience, you bring a proven track record of building high-performing teams, driving operational excellence, and enabling data-driven decision-making. You excel at leading through influence, partnering across functions and geographies, and translating complex priorities into actionable plans. Passionate about delivering meaningful impact for patients, you foster collaboration, accountability, and continuous improvement while ensuring Medical Affairs operates with rigor, efficiency, and strategic focus.

Medical Affairs Operations Oversee the Budget, Communications, and Operations (BCOE) team's activities serving as the day-to-day operational backbone for GMA, ensuring seamless execution of projects, meetings, field tactics and strategic initiatives

Provide and/or facilitate project tracking and operational support as needed for projects and initiatives across all functional areas in GMA, including Patient Advocacy & Medical Societies, Global Medical Strategy, HEOR, Field Medical, Global Medical Information, and/or Training

Oversee the BCOE activities related to logistics, financial administration, and vendor management for all conferences and events (congresses, advisory boards, steering committees, quarterly business reviews, quarterly budget analysis and internal strategy, leadership and stakeholder meetings)

Oversee the grants (research and Med Ed) and sponsorships workflow including system management, process management, tracking, and optimization

Oversee the management of the departmental budget, headcount tracking, and operational risk mitigation

Oversee the BCOE and analytics functions in the operationalism of project tracking and reporting

Establish and maintain governance frameworks, SOPs, and compliance processes to ensure operational rigor

Partner with GMA Leads to execute cross-functional processes to align medical affairs activities with corporate and commercial strategies

Organize and provide operational support for Integrative Business Planning and Integrated Evidence Planning meetings

Analytics & Insights Collaborate with functional groups across GMA, including the field medical and training teams, in the collection, assimilation, and reporting of medical insights using platforms such as Steeprock

Oversee the development and maintenance of dashboards and analytics tools to enable data-driven decision making and provide actionable insights to leadership and cross-functional teams

Partner with GMA leaders to review the effectiveness of GMA strategies and identify opportunities for greater impact

Oversee the tracking and reporting of KPIs to measure the impact and execution of GMA initiatives

Strategic Leadership & Stakeholder Management Act as a strategic thought partner to GMA leadership and contribute to long-range planning

Foster a high-performance culture across the Operations and Analytics teams

Represent GMA Operations in Medical Affairs leadership meetings and cross-functional forums to ensure alignment with global priorities

Build strong relationships with internal and external stakeholders, including vendors and industry partners

Direct and manage direct reports to include responsibilities for training, goal setting & achievement, performance evaluations/management, coaching, mentoring, career development and provide support for recruitment process

Minimum Requirements 15+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Bachelor's Degree or 13+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Master's Degree or 10+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a PhD, PharmD, or MD

5+ years of people management experience in the pharmaceutical/biotech industry

Strong leadership and communication skills; ability to influence without direct authority

Demonstrated elite cross-functional collaboration and business partner

Expertise in project management, budget oversight, and vendor management

Demonstrated experience in developing high performing individuals and organizations

Familiarity with data visualization and analytics platforms (e.g., Steeprock, Tableau, Power BI)

Service oriented and collaborative

Expertise in delivering high standards of performance and leading change effectively

Expertise in making decisions with long-term impact

Ability to build strong relationships across functions and geographies

Ability to maintain focus on patient and stakeholder needs

Ability to travel up to 25%

Preferred Qualifications Master's Degree in business administration or relevant discipline or Doctor of Philosophy (PhD), PharmD, or MD

Job Location & Travel This position will be located in the RTP, NC office of United Therapeutics. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs. This position will require candidates to have the ability to travel up to 25%.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

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