Assistant Nurse Manager - Emergency Department

Assistant Nurse Manager - Emergency Department

Under direction, to provide oversight for patient care services of assigned team(s).

Assistant Nurse Manager would meet the employment standards by possessing a valid California Registered Nurse license and have at least three years acute care experience in the Emergency or Intensive Care (ICU) specialty.

The eligibility list will be used for future openings within this competency area.

The Assistant Nurse Manager classification encompasses a variety of supervisory nursing positions. Positions in this classification may provide nursing care to patients in a specialty area. They also develop appropriate policies and procedures to ensure smooth functioning of the assigned teams.

Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes four acute care hospitals, 14 clinics and 60+ specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.

Because we serve patients throughout multiple hospitals and clinics, you may have to work at different sites. We will meet any obligations we may have when this occurs.

Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.

O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.

St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises.

Regional Medical Center Regional Medical Center (RMC) is a 258-bed hospital that is the main emergency healthcare provider for East San Jos, treating a wide range of critical and life-threatening conditions for more than 60 years. Since the SCVH integration of RMC effective 4/1/25, RMC has expanded the critical services including Level II trauma, Thrombectomy capable Stroke Center and STEMI care, and has been seeing an increased number of emergency visits and inpatient volume.

Typical Tasks

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

Assessment

• Assesses the numbers and levels of personnel needed to provide nursing care for a specific patient population;
• Assesses and identifies the learning needs of both staff and patients and monitors the effectiveness of educational programs developed to meet those needs;
• Assesses the quality of nursing care delivered in relation to standards;
• Assesses the need for support services and materials to facilitate quality nursing care.

Planning

• Collaborates with managers to plan for the development of personnel;
• Collaborates with other nursing staff in planning nursing programs and approaches to patient care;
• Participates in the development of goals and objectives to facilitate functioning of assigned team(s);
• Participates in the formulation of policies and procedures utilizing staff input.

Implementation

• Identifies and works to resolve issues that affect the quality of nursing services provided;
• Serves as a resource person for clarification of administrative policies and procedures;
• Promotes effective communication;
• Periodically provides direct patient care;
• Maintains a safe environment for patients, personnel, and visitors;
• Participates in the interviewing and hiring process;
• Participates in the management of day to day clinical operations, including practice standards, staffing, quality improvement, payroll, and budgets;
• Identifies conflicts between patients and visitors and intervenes appropriately;
• Collaborates with healthcare team members to establish standards of nursing care;
• Participates in orientation and ongoing educational programs;
• Implements new programs and approaches to patient care;
• Utilizes appropriate management techniques to direct and support staff.

Evaluation

• Participates in the evaluation of the quality of nursing services delivered by the department;
• Reviews policies and procedures and makes recommendations;
• In collaboration with management, completes staff evaluations and performance appraisals, executes appropriate corrective actions to address performance deficiencies, and performs other various personnel actions, as needed;
• Evaluates own personal performance, leadership abilities, and attainment of established goals;
• May be assigned as a Disaster Service Worker (DSW), as required*;
• Performs other related duties, as required.

Employment Standards

Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities:

Training and Experience Note : The required knowledge and abilities are attained through possession of an active California Registered Nurse License, in good standing; and

Three (3) years of full-time Registered Nurse (RN) experience in the nursing specialty area in an accredited hospital, clinic, or healthcare setting. A nursing specialty area is a field of nursing that focuses on either a particular patient population or a health condition.

Possession of a Bachelor of Science in Nursing (BSN) and possession of a nationally recognized certification in a specialty area are preferred.

Special Requirements

• Must possess and maintain the following certification(s) during employment: Basic Life Saving Certification (BLS)
• For clinical specialty areas, must possess and maintain the following certification(s) during employment: Advance Cardiovascular Life Saving Certification (ACLS) Other identified specialty area certification(s) for specialty patient populations at appointment, as required.
• Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization.
• *As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers (DSWs), including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.

Knowledge of :

• California Nurse Practice Act;
• American Nursing Association Code of Ethics;
• Nursing Professional Practice Model;
• Federal and State healthcare laws and regulations appropriate to the operation of California hospitals;
• Current nursing and related medical theory necessary to administer nursing care within assigned clinical setting;
• Principles, practices, and methods of acute and primary care clinical nursing, especially relative to the patient population served, including continuity of patient care;
• Diagnosis and treatment of common medical problems as related to a clinical specialty area;
• Clinical systems, supplies, and equipment;
• Safety and Infection Control practices;
• Sciences basic to nursing (anatomy, physiology, pharmacology, microbiology);
• Quality improvement, clinical care delivery processes, staffing, and budgeting;
• Principles and practices of supervision, staff development, organization, administration, and management of nursing staff;
• Communication techniques for interacting clearly and effectively with patients, families, and nursing staff;
• English usage, style, grammar, punctuation, and spelling;
• Common computer systems and