Electrical Service Technician

Job Description

Job Description

Job Summary:

Join our dynamic team at HELP as an Electrical Service Technician! We are seeking motivated individuals who are eager to learn and grow in the electric industry. In this role, you will assist in the installation, maintenance, repair and sales of electrical systems in residential settings, utilizing advanced diagnostic tools to ensure optimal performance and deliver top-notch service to our clients. This role blends hands‑on electrical expertise with customer education and solution‑based recommendations.

Key Responsibilities:

• Maintenance, Repairs, and Install: Diagnose and troubleshoot electrical issues, providing timely repairs and maintenance to ensure optimal performance of systems. Install electrical wiring, fixtures, and equipment in residential settings.
• Customer Interaction and Sales: Deliver exceptional customer service by addressing client inquiries and providing detailed information regarding the homeowner's electrical needs. Support the sales process by explaining value, presenting solutions, and providing estimates for needed electrical repairs and additions.
• Documentation: Keep accurate records of work performed, including service calls, installations, and materials used, and complete necessary reports.
• Safety Compliance: Follow all safety regulations and guidelines to create a safe work environment for yourself and your team.
• Team Collaboration: Collaborate effectively with other electricians and team members, contributing to a positive and efficient work atmosphere.
• Learning and Development: Stay updated on electrical codes, technologies, and best practices through ongoing education and training opportunities.

Qualifications:

• Experience: 3+ years of experience as an electrician. 1+ years of experience in residential customer service, and/or sales, highly preferred.
• Skills: Strong electrical knowledge, problem-solving abilities, attention to detail, and excellent communication skills.
• Licensing: Valid electrician’s license or certification as required by local regulations.
• Physical Requirements: Ability to work in various conditions, including tight spaces and at heights; must possess physical stamina and dexterity. Must be able to frequently lift, push, and pull up to 50 lbs.
• Must be willing to undergo a background check, drug screen, physical, and lift test.

Benefits:

• Competitive Pay: Hourly + Commission with opportunities for annual performance-based increases.
• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match to help you save for the future.
• Paid Time Off: Generous vacation, holiday, and sick leave policies.
• Training and Development: Ongoing opportunities for professional growth, including hands-on training and mentorship from experienced electricians.
• Company Culture: Join a supportive, inclusive, and dynamic work environment that emphasizes teamwork and employee satisfaction.
• Uniforms Provided: Free uniforms with weekly laundry service for your convenience.

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#HLP2

Pay Range

$22—$28 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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