Operations Manager - AV Integration

Company Overview

We are partnering with an established and respected AV integrator in the Clearwater, FL area. Known for craftsmanship, client satisfaction, and genuine care for their people, this company is entering a new phase of operational maturity. With EOS and fractional integrator support in place, they're ready to bring on a hands-on, process-minded leader who can take operations to the next level.

Why Join Us?

This is an opportunity to step into a pivotal leadership role where you'll shape the way projects are executed, teams are developed, and processes are optimized. You'll be the right hand to ownership - the go-to person to ensure accountability , streamline communication, and scale smart.

Join a team that's already invested in structure (job descriptions, EOS, warehouse support, fractional integration), but needs your operational horsepower to tighten timelines, boost efficiency, and ensure delivery excellence.

You won't inherit chaos - you'll inherit a team eager to win and ready to follow a capable leader.

Role Overview

As Operations Manager, you will be responsible for driving performance, alignment, and execution across the field team and internal stakeholders. You'll ensure projects run smoothly, clients stay happy, and every moving part-from warehouse to technicians-is clicking together seamlessly.

Key Responsibilities

• Project Execution: Oversee field operations from scheduling to installation completion
• Team Leadership: Hold technicians accountable, drive engagement, and resolve bottlenecks
• Process Optimization: Implement and refine SOPs across all functions
• Vendor & Inventory Oversight: Partner with warehouse lead to ensure material readiness
• Client Escalations: Act as the calm, confident point of contact during escalations
• Collaboration: Align with fractional integrator, finance, and sales to hit strategic targets
• Accountability Culture: Be the person people go to - and are held accountable by
• Operational KPIs: Monitor job timelines, efficiency metrics, and crew utilization
• Tech Forward: Seek tools and systems that improve tracking, forecasting, and margin

You're a Great Fit If You:

• Have 3+ years in AV operations, project management , or field leadership
• Can balance process and people - you see the big picture but love the details
• Have experience managing crews and holding teams accountable
• Are highly organized and love building systems that drive efficiency
• Can confidently manage client communication, scheduling, and job closeouts
• Want to be part of a company that respects your ideas and needs your leadership
• Are motivated to help a company scale sustainably and profitably

Compensation & Benefits

• Salary: $90,000-$120,000 , depending on experience
• PTO + Paid Company Holidays
• Simple IRA with Match
• Dental, Vision, and Wellness Benefits
• Life Insurance
• Company-provided equipment
• Relocation support available for the right candidate
• Monday-Friday schedule | No on-call or weekend work