Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Take reservations over the telephone, through emails and in person, including groups • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. • Balance cash at the end of each shift and generate reports for the next shift. • Provide guests with information about hotel amenities, dining, and travel directions. • Manage guest check-ins and check-outs appropriately Qualifications: • Experience in hospitality or customer service is preferred but not required. • Strong customer service skills with a guest-focused approach. • Availability to work flexible schedules, including weekends and holidays. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $13 - $16 hourly

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