Finance Director

Automotive Finance Director

John Jones Auto Group is seeking an experienced and driven Automotive Finance Director to lead and support our Finance & Insurance operations. This position plays a critical role in delivering an exceptional customer experience while maintaining strong profitability, compliance, and lender relationships across the dealership group. The ideal candidate is highly organized, customer-focused, ethical, and performance-driven with a strong understanding of dealership finance operations, lender programs, and team leadership. This individual must work closely with sales leadership and dealership staff to ensure smooth deal flow, timely funding, and a consistent customer experience.

Responsibilities

Customer Experience & Deal Structure

• Deliver a professional, transparent, and customer-focused finance experience
• Present financing, leasing, and protection product options clearly and ethically
• Assist customers in securing financing through approved lending institutions
• Ensure all deals are structured accurately and efficiently
• Support sales managers and sales consultants in deal progression and approvals
• Maintain a strong focus on customer satisfaction and long-term relationships

Finance & Insurance Operations

• Present all available F&I products including:
• Vehicle Service Contracts
• GAP Protection
• Tire & Wheel Protection
• Maintenance Plans
• Key Replacement
• Additional protection products as applicable
• Maintain strong product penetration and per-copy averages
• Monitor contracts in transit (CIT) and funding timelines
• Ensure all paperwork is accurate, complete, and compliant
• Minimize chargebacks and funding delays

Compliance & Accountability

• Maintain compliance with all federal, state, OEM, and lender regulations
• Ensure adherence to dealership policies and ethical standards
• Stay current on lender programs, compliance updates, and industry changes
• Protect dealership profitability while maintaining customer trust
• Ensure proper documentation and disclosure on every transaction

Leadership & Team Development

• Work collaboratively with dealership leadership and department managers
• Help train and mentor finance managers and sales staff
• Promote a positive, team-oriented culture
• Assist in creating consistent processes across the organization
• Support operational goals, accountability, and continuous improvement

Qualifications

Automotive dealership F&I experience required

Finance Director or leadership experience preferred

Strong understanding of lender relationships and deal structure

Excellent communication and customer service skills

Strong organizational and follow-up abilities

Ability to thrive in a fast-paced environment

Professional appearance and demeanor

Preferred Experience

Experience with Dealertrack or similar dealership management and finance systems preferred

Experience with GM and Stellantis brands preferred

Knowledge of compliance and regulatory requirements

Strong leadership and problem-solving abilities

Performance Expectations

Maintain strong finance profitability and product penetrations

Deliver excellent customer satisfaction

Ensure timely funding and accurate paperwork

Minimize compliance and chargeback exposure

Contribute positively to dealership culture and operational success

Why Join John Jones Auto Group?

Founded in 1983, John Jones Auto Group is a family-owned dealership organization built on customer service, community involvement, and operational excellence. We are committed to creating a positive work environment where employees are supported, challenged, and given opportunities for long-term growth and success.