Manager, Continuous Improvement

Essential Job Functions: Manage and develop the company’s top strategic accounts Advance existing and new opportunities for all divisions of Hub Group Act as a communication liaison between customers and the development team Work closely with sales and marketing to identify new customers and develop relationships with existing customers through the strategic account management (SAM) process Develop and maintain a continuous stream of pipeline opportunities for business development Conduct meetings and planning sessions to supervise the management of customer issues Oversee and conduct new and existing customer solicitation Manage the new customer on-boarding process Ensure that customer reporting is being conducted across all functions Manage and oversee the daily activities of customer on-site representatives to ensure they are not only meeting, but exceeding both the customer’s and Hub Group’s strategic goals and maximizing their full potential Champion the continued development of employees through internal and external training and coaching Other duties as assigned Minimum Qualifications: Must be a self-starter with the ability to communicate and interface effectively with all levels of the Hub organization, its customers and carriers in a manner that consistently produces results Managerial experience is strongly preferred Excellent verbal and written communication skills are required Proficiency with software programs such as MS Products Experience in process mapping is preferred Strong organizational, time management and analytical skills are required Experience in the transportation industry is preferred Possession of a Bachelor’s Degree from an accredited college or university is preferred Salary: Up to $85,000/year base salary + Bonus Eligibility This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays #J-18808-Ljbffr