Systems Engineer

Join Our TeamHelp create and develop the future of live entertainment and sports in Orange County!Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change youVision: We are the gathering place of Orange CountyValues: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be BoldJob Title: Systems EngineerThe annual base salary range for this position in California is $128,000 to $145,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Systems Engineer is responsible for the implementation, administration, maintenance, and ongoing support of Microsoft 365 services and enterprise IT infrastructure across OCVIBE, Honda Center, and affiliated entities. This position requires strong technical proficiency and the ability to independently manage systems, deploy new technologies, troubleshoot complex technical issues, and maintain secure, reliable, and efficient infrastructure in accordance with established industry standards and organizational requirements.Reporting to the Manager of Systems Engineering, the Systems Engineer works closely with senior infrastructure personnel, IT leadership, and cross-functional technical teams to support critical business systems and live-event operations. This position is responsible for executing system installations, upgrades, patching, preventative maintenance, and infrastructure improvements while exercising sound technical judgment and ensuring minimal operational disruption.ResponsibilitiesSystems Engineering and Infrastructure ManagementImplement, configure, administer, maintain, and troubleshoot Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and related technologies.Administer Microsoft identity and access management platforms, including Active Directory, Microsoft Entra ID, user accounts, groups, permissions, authentication, and identity synchronization.Install, configure, patch, monitor, and maintain Windows and Linux servers, applications, HPE hardware, and supporting enterprise infrastructure.Administer and support VMware virtualization environments, including virtual machine provisioning, configuration, resource allocation, performance monitoring, snapshots, and datastore management.Support enterprise backup and disaster recovery systems, including monitoring backup operations, resolving failures, performing restores, and participating in recovery testing.Administer and support endpoint management and security platforms, including Microsoft Intune, Tanium, software deployment, compliance monitoring, and system remediation.Diagnose and resolve system, application, authentication, connectivity, and infrastructure performance issues, including those affecting critical business and event operations.Perform system installations, upgrades, patching, and scheduled maintenance activities in accordance with established change management, security, and operational standards.Evaluate system performance, reliability, and security to identify issues and recommend improvements to existing infrastructure.Develop, maintain, and execute PowerShell scripts and other automation tools to improve administrative efficiency, system monitoring, and operational consistency.Collaborate with network, infrastructure, and security personnel to resolve technical issues involving DNS, DHCP, TCP/IP, connectivity, authentication, and related system dependencies.Maintain accurate system configurations, infrastructure documentation, operational procedures, and technical records.Technical Projects and Operational SupportIndependently execute assigned systems engineering projects, including new system deployments, infrastructure upgrades, migrations, and enhancements.Work with the Manager of Systems Engineering and senior infrastructure personnel to evaluate technical requirements, plan implementations, and ensure solutions align with established architectural and security standards.Coordinate with internal technical teams, external vendors, and service providers to implement and maintain enterprise infrastructure solutions.Participate in infrastructure planning, testing, change management, and operational handoffs for new and existing technologies.Support IT infrastructure requirements associated with concerts, live events, and other venue operations, including troubleshooting and resolving time-sensitive technical issues.Participate in scheduled after-hours maintenance, system upgrades, patching, on-call rotations, and emergency response activities as required.Respond to critical system incidents, independently diagnosing and resolving issues within assigned areas of responsibility and escalating matters requiring additional expertise or authorization.Assist with the development and improvement of technical procedures, system standards, and operational best practices.Provide technical assistance and guidance to Systems Administrators and other IT team members as needed.Communicate system issues, project updates, technical recommendations, and operational risks to IT leadership and relevant stakeholders.Perform other duties as assigned.QualificationsEducation and ExperienceBachelor's degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent professional experience.Minimum of three (3) years of progressively responsible experience in systems administration, systems engineering, or enterprise IT infrastructure.Demonstrated experience independently administering, maintaining, and troubleshooting Microsoft 365 services, Windows Server environments, identity management systems, and related enterprise infrastructure.Experience implementing system deployments, upgrades, patching, and maintenance activities in a production environment.Experience supporting virtualization platforms, enterprise backup systems, and related infrastructure technologies.Experience administering VMware virtualization technologies, including vCenter, ESXi, virtual machines, snapshots, and resource management.Experience using PowerShell and other scripting or automation tools for systems administration, troubleshooting, and operational improvements.Experience participating in technical projects, infrastructure improvements, and cross-functional IT initiatives.Relevant Microsoft, Azure, VMware, HPE, or other technical certifications preferred.Knowledge, Skills, and AbilitiesStrong knowledge of Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and related administration tools.Proficiency administering Active Directory, Microsoft Entra ID, Group Policy, identity synchronization, authentication, and access management.Strong working knowledge of Windows Server administration, including installation, configuration, patching, monitoring, and troubleshooting.Familiarity with Linux server administration and Microsoft Azure environments.Working knowledge of enterprise server hardware, storage, and infrastructure technologies, including HPE systems.Familiarity with backup and disaster recovery solutions such as Cohesity or comparable enterprise platforms.Understanding of endpoint management and security tools, including Microsoft Intune, Tanium, and related technologies.Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting, and common infrastructure dependencies.Knowledge of industry standards and best practices related to systems administration, information security, patch management, change management, and infrastructure maintenance.Strong analytical and troubleshooting skills with the ability to independently diagnose and resolve complex technical issues.Ability to independently plan and execute assigned technical work, evaluate potential risks, and exercise sound judgment when implementing changes in production environments.Strong organizational and project coordination skills with the ability to manage multiple assignments and competing priorities.Excellent written and verbal communication skills with the ability to collaborate effectively with technical personnel, business stakeholders, and external service providers.Ability to remain effective under pressure and respond promptly to critical systems issues and operational emergencies.Ability to lift and move equipment weighing up to 50 pounds and work in server rooms, telecommunications closets, data centers, and event-venue environments, with or without reasonable accommodation.Flexibility to work evenings, weekends, holidays, extended hours, and scheduled on-call rotations to support maintenance, emergencies, and live-event operations.Education – Bachelor's DegreeExperience Required- 3-5 YearThis position is on-site.Company: OC Sports & Entertainment, LLCOur Commitment: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop,