Quality Assurance Specialist

Quality Assurance Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist within PNC's C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX.

Role Summary: The Quality Assurance Specialist is an early career to develop individual contributor responsible for supporting automation-first quality engineering across application delivery. This role builds foundational capability in test design, execution, defect analysis, and service-level validation while helping teams validate changes earlier and more consistently within modern delivery practices.

Key Responsibilities:

• Design, develop, and execute functional and integration test cases aligned to requirements and user journeys.
• Contribute to test automation under guidance using approved frameworks, tools, and coding practices.
• Participate in sprint activities including planning, backlog refinement, execution, and defect triage.
• Log defects with clear reproduction steps, evidence, and impact context.
• Support API, service, and workflow validation across assigned applications.
• Assist with test data setup and execution environment readiness as needed.
• Collaborate with developers to improve testability and early validation.

Reporting Line & Scope: This role typically reports to a QE Lead, QE Manager, or engineering leader and supports delivery teams through feature-level validation, automation contribution, and disciplined defect management. The scope is focused on assigned applications, services, and integrations within an agile delivery model.

Success Measures:

• Timely and accurate execution of assigned validation activities.
• Clear, actionable, and well-documented defect reporting.
• Steady contribution to automated test coverage and execution reliability.
• Earlier detection of defects that reduces downstream rework.

Qualifications:

Typically, 2–5 years of experience in Quality Engineering, SDET, or Software Engineering. Foundational knowledge of automation, scripting, and test execution practices. Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management. Ability to work collaboratively in a fast-paced engineering environment.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.