Business Office Associate - Lead

CarMax

Carmax - 4300 McHenry Avenue - Responsibilities: Mentor and coach Business Operations Associates, supporting their growth and training; Serve as Manager on Duty, directing workflow, resolving transaction questions, and addressing customer concerns; Delegate and monitor Business Office tasks to maintain efficiency and accuracy, and assist store teams across departments, ensuring compliance with CarMax standards; Deliver exceptional customer service, explaining processes and answering questions clearly; Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation

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Vacancy posted 20 hours ago

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