Human Resources Operations Specialist - Hybrid (Atlanta, GA)

HR Operations Specialist

The HR Operations Specialist is responsible for supporting comprehensive day-to-day operations across the People and Culture organization at OneDigital. This role serves as a critical connection between Talent Acquisition, Talent Management, Benefits, DEIB, Learning and Development, Internal Communications, Compensation, HRIS, and general HR administration. The specialist ensures the efficient execution of employee lifecycle activities, enhances organizational effectiveness, and actively collaborates with departments on various projects to maintain departmental efficiency.

Essential Duties and Responsibilities (includes but is not limited to):

• Respond to HR email inbox, calls, Workday Help cases, and direct inquiries promptly; resolve employee concerns or escalate as necessary.
• Facilitate onboarding processes, including:
  • Creating job profiles and positions in Workday.
  • Managing background checks and job assessments.
  • Extending formal offer letters.
  • Overseeing new hire onboarding in Workday.
• Conduct new hire orientations, culture presentations, and maintain onboarding documentation.
• Conduct stay and exit interviews, as well as new hire satisfaction interviews, to ensure a positive onboarding and employment experience.
• Manage employee offboarding processes, including voluntary resignations, terminations, and related documentation.
• Prepare and update employment records, ensuring accurate documentation and compliance.
• Respond to state Department of Labor (DOL) correspondence and unemployment claim inquiries; set up state accounts as required.
• Prepare required federal and state employment reports (IRS, DOL, insurance commissioners, etc.).
• Administer Workday system data entry and tracking.
• Support performance management and talent review activities.
• Facilitate internal promotions and appointment-letter processes.
• Participate in additional training activities such as Learning & Development (L&D) sessions, Learning Management Systems (LMS), and Artificial Intelligence (AI) tools to enhance departmental efficiency and employee experience.
• Collaborate to create and execute communication and change management plans.

Collaboration and Partnerships

Actively collaborate and partner with various teams within the People and Culture organization, including:

• Talent Acquisition to streamline onboarding processes.
• Benefits team to ensure smooth enrollment and administration of employee benefits.
• DEIB team to integrate diversity, equity, inclusion, and belonging practices into HR processes.
• Learning and Development to align training initiatives with HR and talent management objectives.
• Internal Communications to effectively disseminate HR-related information throughout the organization.
• Compensation to ensure consistency and accuracy in compensation-related data and practices.
• HRIS to optimize Workday and other HR system functionalities for improved efficiency and data integrity.

Qualifications, Skills and Requirements

• Proven knowledge of HR principles and best practices.
• Strong communication skills (written and verbal) and interpersonal skills.
• Demonstrated ability to manage multiple tasks effectively in a fast-paced environment.
• Exceptional attention to detail and organizational capabilities.
• Strong analytical, problem-solving, and adaptability skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proactive mindset and comfortable initiating continuous improvements.
• Advanced computer proficiency, particularly in Microsoft Office Suite and Workday.

Education, Training and Experience

• Bachelor's degree in Human Resources or related field preferred.
• Minimum 3 years' experience in an HR Coordinator, Specialist, or related HR role required.
• Human Resource certification preferred but not required.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!