Medical Receptionist

Job Description

Job Description

We are seeking an excellent and experienced candidate for a front desk medical receptionist and phone receptionist position for a busy GI practice in Arlington, TX and Southlake, Texas. This is a full time position and will primarily be located in Southlake but may require travel to Arlington, TX as needed. We offer a competitive salary based on experience. The suitable candidate will attend to patients on the phone and check them for in person clinic appointments and complete documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care. The candidate must be comfortable working in a team environment and traveling between our Arlington and Southlake locations.

Main Job Duties and Responsibilities

• greet patients
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• report statistics as required
• respond and comply to requests for information
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality

Education, Qualifications and Experience

• high school diploma
• 2 years of experience in a medical practice
• extensive knowledge of insurances
• knowledge of medical terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures

Key Competencies and Skills

• communication skills - able to listen effectively and express oneself in a clear and articulate manner
• information collection and management - able to collect, organize and monitor data efficiently
• planning and organizing - able to multi-task, prioritize and schedule tasks and activities
• attention to detail - able to produce accurate and high-quality work through concern for all areas involved
• customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
• adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
• confidentiality - able to maintain confidentiality and adhere to ethical standards
• EMR experience - preferable. E-clinical works (eCW)

Why apply

• The people on our team are what make our practice a great place to work every day. We foster an inclusive, supportive, people-first culture where everyone works together, strives for excellence, and has the opportunity to succeed.

Job Type: Full Time

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Southlake, TX: Reliably commute or planning to relocate before starting work (Preferred)
• Arlington, TX Reliably commute or planning to relocate before starting work (Preferred) - On an as needed basis

Experience:

Must have a minimum of 1 year experience in a medical setting. Please do not apply if you do not meet this qualification.

No phone calls please.

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person