Call Center Team Lead | Healthcare & CX Coach

Archimedes is seeking a Call Center Team Lead in Brentwood, TN. This role requires 3+ years of call center experience and 1+ years in team leadership. Responsibilities include overseeing customer service quality, training staff, and reporting on call center efficiency. Candidates should be proficient in Microsoft Excel, Word, PowerPoint, and Outlook. The ideal candidate will understand the value of the customer experience and work to continuously improve it. #J-18808-Ljbffr Navitus Health Solutions, LLC