Part-Time Retail Associate - Hill Cigar Co.

Job Description

Job Description

Benefits:

• Paid time off

• Competitive wages

• Fun, energetic, and relaxed lounge environment

• Ongoing product and sales training

• Employee discounts on cigars and accessories

• Provide a world-class guest experience in the humidor and lounge through exceptional service and product knowledge.

• Build genuine relationships with customers and communicate cigar features, pairings, and promotions.

• Demonstrate a strong drive for results and contribute to team goals and KPIs.

• Maintain deep knowledge of cigars, tobacco, and related accessories.

• Support overall store operations including merchandising, cleanliness, and visual presentation.

• Ensure a comfortable, responsible, and safe environment for all guests.

• Assist with other duties as assigned.

• Availability to work evenings and weekends is required.

• Passionate about creating a memorable guest experience.

• Proven ability to meet sales and service goals.

• Adaptable and professional under changing business conditions.

• Strong communication skills with a professional and approachable demeanor.

• Team-oriented with a strong work ethic.

• Minimum 2 years of experience in retail, hospitality, or customer service.

• Basic POS/computer skills required.

• Cigar knowledge or enthusiasm to learn is a plus.

• High school diploma or equivalent required.

• Ability to work flexible hours, including nights, weekends, and holidays.

• Exposure to cigar smoke and airborne particles is expected.

• Occasional exposure to humid or wet conditions.

• Moderate noise level typical of a lounge setting.

• Must be able to stand and walk for extended periods.

• Regularly use hands to handle products, tools, and POS systems.

• Occasionally climb, balance, kneel, or sit.

• Lift or move up to 35 pounds.

• Must have clear vision and focus for product handling and guest interaction.

• Team Player: Works well collaboratively.

• Enthusiastic: Brings energy and positive attitude.

• Detail-Oriented: Ensures tasks are completed accurately and neatly.

• Dedicated: Reliable and loyal to the team and brand.

• Self-Starter: Takes initiative and ownership of responsibilities.

• Growth-Minded: Seeks learning and advancement opportunities.

• Flexible: Comfortable with dynamic schedules and priorities.

• Impact-Driven: Motivated to contribute to the shop’s success.