Medical Receptionist - Brooklyn Center

Medical ReceptionistKidney Specialists of Minnesota has been providing high-quality care to patients with chronic kidney disease, diabetic kidney disease, and ESRD since 1978. We are looking for a Medical Receptionist to join our Roseville clinic. Responsible for providing administrative support to KSM staff and assisting patients during clinic appointments, the Medical Receptionist plays a vital role as a member of the KSM Team.Job PurposeProvide patients and visitors with exceptional customer service and demonstrate professional behavior by:Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminologyEnsuring patients move through the intake and checkout processes efficientlyWorking with all staff to make sure quality patient services are provided at the KSM clinicPerforming duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completedMaintaining a positive demeanor and working cooperatively with KSM coworkers and managementMaintaining consistent and dependable attendance is required, which includes punctuality at the start of your shift and remaining for its entire duration.Float between KSM sites as needed (Brooklyn Center, Richfield, Roseville)Job DescriptionMedical Records ManagementScan/upload forms and medical records into EHR and send to appropriate departmentUpdate patient demographic and insurance information in Practice Management and EHR systemsGenerate new patient charts utilizing provided information and data obtained from EHR systems.Document patient interactions in EHRCoordinate Patient VisitsSchedule, cancel, and reschedule patient appointments.Manage the wait list and multiple work queues in the practice's EHR system.Daily Clinic ActivitiesAnswer and direct multiple telephone lines and take care of the caller's needs quickly and correctlyAccurately entering insurances as well as checking patient eligibilityGreet patients and complete check in processManage and collect copays and payments due on account at the time of serviceMaintain reception area and lobby.Manage & complete internal communications from providers and staff.Utilize your multi-tasking skillsMisc.Travel to other locations as needed based on the needs of the practiceOther duties as assigned based on the needs of the practice