Customer Service Call Center Representative

Customer Service Representative

Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry-leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc.

As a Customer Service Representative you will receive:

• Hourly pay plus monthly bonus potential
• Guaranteed 40 hours/wk., plus 1.5x for overtime
• Paid vacation and holidays
• Paid training
• Company match 401 (k)
• Health, dental and vision insurance available

Qualifications

• Proficient in English with strong communication skills
• Experience in customer support and client services
• Excellent phone etiquette and data entry abilities
• Familiarity with Microsoft Office and computer skills
• Multilingual or bilingual skills are a plus
• Previous experience in a call center environment is preferred

Job Type: Full-time

Pay: From $19.00 per hour

Shift:

• 8 hour shift, 9:00 am - 6:00 pm
• Day shift, Monday through Friday
• No nights
• Work Location: In person

Requirements

Required:

High school diploma or equivalent

Pass a pre-employment drug screen

Pass a criminal background check

Reliable transportation to commute to and from the office

Preferred experience:

Customer service: 1 year

Multi-line phone systems: 1 year