Nifty Fifty's- Northeast Philadelphia Shift Manager

Job OverviewAs aShift Managerat Nifty Fifty's, you'll be responsible for leading the restaurant during your scheduled shifts, ensuring everything runs smoothly from open to close. This includes managing daily operations, assisting with food preparation, monitoring service and quality standards, and addressing any guest concerns with professionalism and care. You'll also help maintain schedules, support inventory tracking, and keep the team motivated and focused. Your leadership and commitment to customer service will help deliver an exceptional dining experience—making every guest feel like part of the Nifty Fifty's family.At Nifty Fifty's, we are committed to embodying our core values in every aspect of our operations. We are Food Quality Fanatics, upholding high standards for consistency and quality in everything we do. We demonstrate Respect towards our customers, staff, vendors, and work environment, ensuring a positive and supportive atmosphere. Excellence is our benchmark, driving us to provide excellent food, service, and surroundings. We believe in Service with a Smile, knowing that a friendly attitude brings people back. Lastly, we pride ourselves on Homemade, using fresh ingredients prepared to perfection. Join us in upholding these values and creating memorable experiences for all.Responsibilities and DutiesLead the shift with confidence, positivity, and accountabilityDeliver exceptional guest service and resolve customer concerns efficiently and professionallyMonitor food quality, portioning, and presentation to meet Nifty Fifty's standardsSupport and participate in food prep and line operations when neededOversee daily, weekly, and monthly inventories and ensure accurate recordkeepingBalance cash drawers and handle shift financialsCommunicate updates on menu items, recipes, and procedures to the teamMaintain a clean, safe, and welcoming restaurant environmentConduct and lead pre-shift meetings to align and energize the teamMonitor labor and food costs to support operational goalsPromote a positive team culture and strong employee relationsSet performance goals to improve guest satisfaction, productivity, and staff moraleAssist upper management with additional tasks or projects as neededSpanish-speaking ability is welcomed and can enhance team interactions.Peanut Allergy Warning:This position requires handling peanuts and peanut-based products.Qualifications & RequirementsServSafe Certificationrequired — or willingness to obtain upon hireStrong attention to detail and high standards for qualitySolid math and problem-solving skillsExcellent communication and leadership abilitiesAble to work independently and make sound decisions under pressureExceptional time management and multitasking skillsJob BenefitsEmployee Referral ProgramCollege Book ReimbursementFlexible Hours401KAdvancement OpportunitiesAt Nifty Fifty's, we're more than just a restaurant — we're a destination where wholesome family values, mouth-watering homemade cooking, and the spirit of the 1950s come alive every day. Whether you're lucky enough to remember the '50s firsthand or just wish you did, you'll taste the memories with every bite of our classic American favorites and hand-spun milkshakes.Our mission is simple: to be the legendary neighborhood burger place, reminiscent of a bygone era, where customers are treated like family. We are food quality fanatics who deliver excellent customer service with every plate, every shake, every smile.When you join the Nifty Fifty's team, you're stepping into a workplace built on passion, energy, and a commitment to creating unforgettable experiences. We live by our F.R.E.S.H. core values every day:F — Food Quality Fanatics: We uphold the highest standards for consistency and quality in everything we do.R — Respect: We respect our customers, staff, vendors, and work environment, creating a positive, supportive atmosphere.E — Excellence: Excellence is our benchmark, driving us to deliver outstanding food, service, and surroundings every day.S — Service with a Smile: We believe a friendly attitude keeps our guests coming back time and time again.H — Homemade: We take pride in using fresh ingredients, prepared to perfection, bringing homemade goodness to every dish.Our philosophy is to honor the best of the past — a time when dining out was about more than just food; it was about family, music, and memories. That's the experience we strive to recreate, both for our guests and for the incredible people who work with us.Ready to join a team that feels like family, celebrates tradition, and serves up smiles every day?Come make your mark at Nifty Fifty's — where every day is a chance to create something unforgettable.